ERA Jose S. Castelo Real Estate

I have purchased two homes through the Castelo Group. Joey was nothing short of amazing throughout the entire homebuying process for both houses. He is informative, always responds quickly with accurate information, and is always a step ahead of the whole process. Along with the two home purchases, Joey helped navigate six refi's over ten years to lower the cost of my mortgage as well. I would highly recommend Joey to anyone.

I have had the pleasure of working with Martin and Jessica for 2 home purchases and one sale; each time they were attentive, kind and informative. I could not have had a better experience! In all 3 occasions they have done the work for me...making a tedious process very simple and easy! Not to mention, their broker next door at Castle Mortgage, Joe, is simply wonderful! As a young woman with little knowledge on real estate and home loans, they went above and beyond for me; truly keeping the client's best interest in mind!

If I could leave zero stars I would. Mr. Castelo is truly an arrogant human being. My mom rented from him for about 2 years. She left May 30, 2021. When trying to obtain the security deposit back ,Mr. Castelo did nothing but prolong the process and was trying to find anything he could to not give back the full amount. My mother cleaned and washed the rugs the weekend prior to giving back the keys, dusted cleaned the countertops, cleaned the bathroom vacuumed and washed the rugs and he said that he needed to hire a cleaning crew as the apartment was not left to his standards. My mother just got back part of her security deposit. $600 from the $950. The photos he sent of why he needed to hire the cleaning crew were for dust BEHIND the refrigerator???? Water splash on the bathroom mirror I

Terrible!! Please do not buy a home from The Castelo Group. “40 + years” in the business and they still have not learned any people skills. Extremely rude and unprofessional to not only myself and my husband but also to our realtor and inspector throughout the whole process. I have never encountered anything like this before. Mr. Castelo talks down to anyone and everyone and does not care about anybody but himself. It is truly unfortunate that there are people out there like this man that treat others with such disrespect! I will never do another transaction with him or anyone involved with this place of business.

This place is terrible.. My Mom rent this place for 2 years and Mr. Castello the owner is very rude, apparently his education is limited, as well as his receptionist. Its sad that a owner will treat customers and his tenants like their don't matter. My mom left the place clean and even wash the carpet for him. so now he refuses to give her the security deposit because the carpet was wet..