Eleven West

I would not recommend this apartment complex due to significant communication and management issues that arose after a change in ownership. While the property itself has potential, the lack of responsiveness and organization made the final months extremely stressful. I lived at this apartment complex for over a year, including time under both the previous and current management. Under the former management team, my experience was generally positive and they were communicative, helpful, and kept residents informed. One ongoing issue even then, however, was persistent wasp nests on the balcony, which became so frequent that we eventually handled them ourselves. Unfortunately, after the management change, the quality of service declined significantly during our final months. Maintenance req

We are current residents, and my experience has been consistently disappointing. I am writing this review to provide a clear, factual account for prospective tenants and to offer constructive feedback to management. While my husband and I lived here, we experienced numerous maintenance failures that were never fully resolved. Lack of Communication: Management communication regarding maintenance and other community issues was consistently poor. We experienced a water leak in our 2nd bathroom and contacted them, but they haven't submitted a work order, and Management can’t even give me an ETA on when it will get fixed. There is always an excuse and never a solution. Phone calls and emails often went unanswered, and residents were not kept informed about the status of complex-wide problems, a

I had an amazing experience from start to finish! From the application process to move in day! Everything was smooth! Mandie, Gabby and Dee have made me feel welcomed and are the best! I can’t thank Dee enough for her kindness! My apartment was nice, modern with stainless steel appliances, and great WiFi! It was a must for me since I WFH. The complex is quiet, clean and kept. Maintenance staff is also super friendly, respectful and came to fix any issues quickly! I loved how affordable and beautiful the place is, especially the pool!

Just recently moved in and its been great! There was a new system being put in place so it took a little longer for the application and the process to be done, but management was in constant contact. Property is beautiful and so are the apartments. Im very pleased and felt very welcomed when moving in.

We’ve been living here for two weeks and I’m not happy so far. I leased from out of town, and the approval process took way too long. I was stressed and even at move in, the person helping had me show them a copy of the lease on our side cause she didn’t have her own copy to be able to process our move in. We also had to schedule a time to pick up keys, I called and let them know we would be roughly 20 minutes late due to traffic and when we arrived no one was in the office. No one came until at least 25 minutes later, and when we sat down I let the person know we needed to move quickly cause our movers were supposed to be there in 10, it took almost 40 minutes past that moment before we got our keys. Even after asking multiple times, there was no sense of urgency and I was so scared our