Drees Homes Office and Design Center

Amy Marin at the Design Center has been an absolute joy to work with throughout our home-building journey! From our very first appointment, Amy’s knowledge and professionalism stood out. She has patiently answered nearly all of our questions on the spot and, when something required follow-up, she always tracked down the information quickly and thoroughly. Amy is an outstanding active listener who takes detailed notes, ensuring nothing falls through the cracks. One of the things we appreciate most is her thoughtful guidance without any pressure. Decisions made at the design center are ones we’ll live with for as long as we own the home, so it’s incredibly reassuring to have someone who explains the differences between options clearly and lets us choose what’s right for us—no upselling, ju

There are limited, acceptable words for a review to describe the poor craftsmanship and lack of corporate responsibility for DREES of Raleigh. The finishing/detail work is atrocious. We have worked to get our custom built home fixed for over a year. If you choose this builder, I highly recommend retaining an attorney. They installed busted cabinets and fought against replacing them. Chipped tile, grout that’s chipping, door frame gaps at the floor filled with caulk. Regardless of the price, you should not expect this type of work but when you’re spending $800-$900k, it’s simply unacceptable. Sadly, the attached pictures are just a sample. One of our A/C units stopped working mid July. Residential grinder pump pipe burst. 3 weeks before closing we were hit with an additional $14k charge f

Editing this review due to the lack of communication and broken promises after closing. Once they have your money the caring and service goes down hill fast. Also finding many build quality issues that are taking a long time to fix (or were never fixed at all), most of which should have never happened to begin with. Makes me wonder what else we will find down the road. Updating to 1 star. *Subfloor not installed properly throughout entire house *Missing grout *Water damage *Old style slider door installed (still won't latch properly after 6 fixes) *Too many paint issues to count *Tons of paint on every single hinge in the house *HVAC issues after only 3 months *Electrical issues still not fixed *Garage door that sounds like it's going to fall *Entire kitchen counter fell away from wal

Drees home experience has been negative overall. Sales, Design center changes experience has been EXTREMELY poor. I will avoid Drees homes at any cost. Take your $Million somewhere where you will get respect.

Update: A Drees representative came out and now it's back to no response to emails. Now at 21 days since I last heard from Drees. No luck getting the warranty department to respond to find out if something is covered. I've used their website and called.