Direct Express Auto Tag-Title

Service with a smile! The young lady behind the counter was very kind and informative. She told me about the fees for various MVA services increasing. She also made the process for turning in my tags very quick and easy. I don’t think it took 10 minutes. It was definitely no more than 10 minutes. Definitely would recommend this place for quick DMV services.

I've gone to this place twice over the years and both times it was the same lady behind the desk and she managed to find a way not to do her job. I'm not crazy I have all the paperwork I need, everything's legit. Direct Express please can you hire someone that actually doesn't mind doing their job because now again I go to Prince Frederick location and they take care of me. This is insanity I don't know how you guys make money, right off the bat she's telling me you have to get this you can't do it today you have to get this so I show her the paper then you have to get this and I show her the paper then she makes up some blasphemy 🤣🤣🤣. Trust me don't go here it's a waste of your life!

Super quick service and very helpful, seems like the girl works at a few different locations but even with some miscommunication she handled it great. Much appreciated!

I went in to renew my husbands tags and the lady there wasn’t trying to help what so ever.She was very rude and wouldn’t even try to help me. There were people waiting outside to come in and she basically said I can’t help you now leave I need to help these people. 1. That was beyond rude. 2. It’s her job to answer our questions when we aren’t 100% sure on everything. 3. She wouldn’t even let me finish my Vin number before telling me nope not in our system but mind you I was on the 3rd letter when she told me that so how exactly does she know that my vin wasn’t in the system? That’s make total since. If you want to be talked down and basically pushed to the side with no help then please by all means go there !

Less than helpful. This place makes MVA look good. First experience turning in old tags; was told that my tags had already been turned in and that she couldn't do anything with my tags since they've already been turned in(mind you I was holding the tags in my hand). The next day I traveled to Waldorf MVA and my tags were accepted within minutes with no complications???? Strange. Second experience filing for historic plates; called ahead to ask if they did historic plates there, was told they did. After arriving and filling out 15 minutes worth of paper work, was told that she couldn't put historic tags on a car that was already tagged. Didn't make much sense since most cars are tagged that are being switched to historic??? There must have been extra work associated with transferring tags