Cooper & Associates Real Estate

In process of looking for somewhere else to stay. They have no regards for anyone working from home. A apartment fire happened next door about a month ago and the maintenance men they hired have been rude and nasty to me in regards to me asking them to keep the level of noise down. I can understand they have a job to do but when i asked for a discount or credit towards my rent I was told that because I was in a residential apartment that they were not able to do anything about it. Would like to also add that they do not respond to maintenance requests on time.

Just pray you never need maintenance because property management will not tell you ahead of time when a technician will arrive. They expect you to wait at home indefinitely until someone randomly decides to pop up. No advance call, no estimated time or day of arrival. Apparently, maintenance has a strict “do not contact resident” policy because they refuse to call and schedule an appointment. God forbid you are not home when a technician finally does arrive because you will go to the back of the line and end up waiting another week or two for service.

I had a landlord who didn't give proper notice he was assigning his property to them. I am under the HOPE/NEEDS program and this company underhand the main court to have a hearing in Civil Court over an eviction and unpaid rent. The CDC memorandum is still in effect. Prior to Cooper taking over the property, they took no concern in my matter. It went from the landlord was going to forgive the back balance to he wanted it when he took over $6,000 from a government program because of CoVID. I went to court 3 times over this property. The property he renovated, the structure was not done correctly and the house was falling apart. I eventually got tired of dealing with it. I suffer from Anxiety and depression. I have panic attacks as well due to PTSD. It is sad when no one cares about the stre

Was interested in purchasing a home with them and wanted to discuss a few things with the owners before hand because the condition of the house would make it favorable to buy outright instead of renting to own, but the staff is rude and extra hungry for an application fee. They didn’t care to take my information to have the owner reach out to me either. Please take your chances and waste you time with someone else.

I paid a thirty dollar application fee to rent one of there properties it took them over a week to tell me they rejected my application due to my income not being enough when I have a section 8 voucher then tells me my income must be 3 times the rent amount I believe I was treated unfairly there receptionist are unprofessional /Rude just want who they think should be in there properties & take advantage of people in the community that struggle to pay that appl. fee I've been living here in Rocky Mount now for seven years never experienced such lack of empathy for a person of low income I would never recommend to anyone looking to rent