Concord Hospitality

It’s taken a good amount of time to process before I could leave this review regarding my experience at the Concord Hospitality property AC Hotel in New Orleans. Prior to my stay at this property, seeing an AC Hotel has always been a sign of dependability. For our last-minute Christmas getaway to New Orleans, booking here seemed an obvious choice. I would strongly urge others to reconsider. First, some practical feedback: Our room had a clear mildew smell. While the sheets were clean and I understand that things can go wrong occasionally, it was not a welcoming first impression. The building’s layout also requires guests to haul luggage up and down stairs after exiting the elevator - not a deal breaker for me, but inconvenient and something many travelers will want to know about. There is

I am deeply disappointed with the level of service provided by Concord Hospitality's sales team. As a company with "hospitality" in its name, one would expect a standard of customer service that reflects attentiveness, professionalism, and a genuine effort to meet client needs. Unfortunately, my experience was far from this. I even had the opportunity to speak directly with Grant Sabroff, and as a leader, his lack of connection and engagement was striking. This disconnection from the core values of hospitality is a clear reflection of why the rest of the staff exhibits such poor service qualities. The sales team demonstrated a lack of basic customer service skills and failed to approach bookings and reservations with the care and attention one would expect from an organization in the hosp

Guys be careful while obtaining concord hospitality's service because They are not providing invoice as they have collected GST but not depositing to GST portal and we are not getting setoff for the GST. They are not picking up call as well and not giving proper reply.

Very racist unprofessional. Paul at Hampton inn ulmerton road Clearwater st Petersburg, Florida is very trashy they violate the Hampton inn standards. Shower head from cheap flea market, water pressure is terrible, front desk had no name tags no uniform, they don't even tell you about the breakfast, they violate the Hampton inn 100 percent guarantee, Paul is nesity ugly racist inside out. They also over charged us three times. Hilton had to refund us to prevent lawsuit. This place is more motel 6. Very shameful people.

I am excited about this company!! They just took over my hotel as the new management company! The sky is the limit with Concord Hospitality!