Community Management Associates

I will never ever live in a complex, area, apartment, etc managed by this HOA company. CMA does not care about tenants and or have any regard for people they do business with at all. My current place of residence (The William Oliver- which I do not recommend living at EVER) has a broken elevator and has had a broken elevator since March or April at this point. The elevator will be broken until what they expect to be August. There are 17 floors on this building. Everytime I email Janell, the CMA manager or representative or whatever she does here, she dances around the actual questions I ask in my emails. She didn’t respond to my email, so of course I sent out a second email. This situation is beyond frustrating. I do not care about how much the cost will be for the board or the HOA or my l

While this company’s slogan claims, 'This Community is Professionally Managed,' my experience has been the exact opposite. I found their management to be disorganized, unresponsive, and entirely lacking in the professional integrity required to oversee a residential community. The contrast in quality since our community transitioned to new management is night and day. Ultimately, you expect a management company to protect and enhance your living experience; with CMA, it felt like paying for the privilege of poor service. If you value your peace of mind and your property’s standing, I would strongly advise looking elsewhere. If this firm is slated to manage your community, I would seriously reconsider your investment.

My son owns a condo at a property managed by CMA and it has foundation issues. CMA's first response: Not our problem its yours, despite the law, HOA documentation (bylaws) etc. Second response (1 year later) to reports of 2 separate engineering companies privately paid for by my son which documented the fact that the unit (whole building) was tilted forward causing cracking throughout his unit (and probably others) and that the building had to be supported by additional pylons, was to hire an engineer who did a "limited" inspection and concluded that before doing anything, need to fix possible wood rot that was causing a bulge at the back of his unit. No mention of how to address the foundation and no response to the other engineering reports Upon this engineer's inspection, no w

I recently had the unfortunate experience of dealing with and living under a community that became managed by CMA, and I feel compelled to share my dismal experience to warn others. This HOA has proven to be more of a burden than a benefit for residents, and I can't emphasize enough how poorly they manage our community. First and foremost, their fees are exorbitant and completely unjustified for the results that are provided. Residents are charged a premium for services that are either nonexistent or subpar at best. When issues arise—whether it’s community disputes, or simple inquiries—getting help from CMA is an exercise in frustration. Their response times are painfully slow, and when they do respond, the answers are often vague and unhelpful. It's as if they go out of their way to avo

We just hosted a Kentucky Derby theme bridal shower for my sister-in-law at our community club house in Vinings Estates. Working with Ryan Smith, was such a pleasure! She is so nice, super professional and always smiling. The clubhouse is very spacious and really the perfect place to host an event. We were not sure how to operate the TV to watch the races and the Friday before the event almost at 5p I called Ryan for assistance and she actually came up the venue and personally showed my parents how to operate the TV, that meant so much to us because watching the horse races was a vital part of the bridal agenda. We and CMA Communities are just so lucky to have such hands on assistant manager. We can’t wait for our next family activity and to work with Ryan Smith.