Community First Credit Union

I joined this bank via the merger with vocality credit Union. First thing I noticed was, some of the employees seemed far less friendly than vocality, and it felt like some of them hated their job and treated the customers accordingly. Others were just downright rude. It wasn't long before, mysteriously, I kept getting faulty charges on my card despite the fact that I never give out my card info and I'm careful where I use it. Started out occasionally, and then happened frequently, often resulting in being overdrawn. But their attitude seem to suggest that my account being overdrawn was somehow inconveniencing them. Once, they even canceled my card without informing me, so while I was overdrawn and the charges kept coming, I was unable to actually go fix the overdraw via the ATM to preven

A new breed of Credit Union with great customer service. They have great programs and opportunities for their customers. I listened to their plan and it’s better than my credit union for rates and features.

This branch has a timeless feel to it! We worked with Rita & you can tell right away that she absolutely cares about helping you! She was kind, knowledgeable, professional & always followed up! The signing was quick & easy! An overall really good banking experience!

When I went to the credit union today I needed help with a complicated annuity situation. Rita directed me to Jim who handles these things. He was so helpful and knowledgeable about everything and he was warm and friendly too. He tamed worries and called the company for more information. And Rita stepped up to notarized the documents and fax them. There was a welcoming feeling that made me feel so comfortable. I highly recommend Community First Credit Union in Ukiah for all banking purposes

Had a great and professional experience with Rita Sanchez at the local Ukiah office. She was able to run my credit, approve loan terms, get docs ready to sign and sent over to me via docusign within just a couple of hours. Very professional, efficient, friendly, and knowledgeable. 10/10 would get a loan here and with her again!