Columbia Crest

I lived at this complex for 2.5 years and things continued to get worse as time progressed. The complex is filthy, not up to date, & infested with roaches. I had to constantly report / complain about the heat in my apartment not working properly for over a year!!! Once I contacted Georgia Power & threatened to have an inspector come out & inspect my unit, did I see some type of response from the staff. I escalated this issue to the Regional Manager (Michael Wingard) and it still wasn’t resolved. He makes promises that he doesn’t keep, has poor communication, & lacks accountability for himself & his staff. The turnover rate for the staff within Columbia Residential properties is high, & the training is lack luster. One team member will give you instructions on one thing, & another will come

I thank Mrs. Diamond who's in the front office. She was such a help! Thank you all for being transparent and allowing this process to be easy!!!

Been there since 2019, the apartments went downhill each year. Have to constantly call maintenance because they take a very long time. There is also a huge bug problem and the gate never works. Can’t tell you the last time the gate has worked. And I also been having to deal with this leak right outside my door for months. Constantly calling asking could it be fixed immediately and still didn’t happen. I’m just happy to finally be gone.

I DON’T RECOMMEND ANYONE TO MOVE HERE ITS NASTY DOG POOP ALL OVER THE GARAGE ON EVERY LEVEL AND INFESTED WITH ROACHES THE LEASING ASSISTANT OR MANAGER IS VERY UNPROFESSIONAL & RUDE HOWEVER, THEY ARE NEVER IN THE OFFICE, DON’T ANWSER/ RETURN OR PHONE CALLS OR EMAILS THIS PLACE WILL FOOL YOU'LL SO MANY NEW FACES WORKING ON THE PROPERTY CARS GETTING BROKEN INTO I CAN’T EVEN VISIT MY FAMILY MEMBER THERE BECAUSE OF THE ROACHES THIS PLACE NEED TO BE CLOSED DOWN OH AND THE SERVICE SUCKS VERY BAD (((NEEDS TO BE IMPROVED))) OR CLOSED INSTEAD OF JUST WANT TO RECEIVE THE RENT MONEY BE ABOUT YOUR TENANTS MORE AND NOT PRETENDING WHEN ITS TIME FOR INSPECTION ITS NOT THAT HARD TO KEEP UP A NICE PROPERTY WITH OLD APPLIANCES.

I really enjoyed my experience with Dyamond Green walking me through my application process here at Columbia Crest. She’s very professional and attentive to my needs. I appreciate her promptness in making sure my process was smooth and efficient. I feel as if I’m going to enjoy living here knowing that the staff actually cares about the needs of their residents.The entire staff was very helpful and nice.