Coldwell Banker Whitbeck

Very unhappy with my experience with this company and their agents. I was assigned Vickie M. who was completely unprofessional during this process. She showed up at least 15 to 30 minutes late to EVERY SINGLE appointment we had scheduled. It was always the same excuse "I had to pick up my granddaughter or drive my husband to appointments". If those times didn't work for her then she shouldn't have scheduled it. I put in an offer at one place and she never got back to me to let me know if it was accepted or not. I had to follow up on Zillow to see that it had another offer pending. She also seemed to have very little real estate knowledge. When I finally closed on a property so never congratulated me. I let her know I was supposed to get the keys from her. She told me to go pick them up fro

If I could give Mr. Whitbeck a zero rating, I would. I would never recommend renting an apartment from him, even though the apartments are very affordable. He does not make repairs and rarely cashes rent on time. He frequently ignores calls and texts, and is frankly a headache to deal with. On a personal level he is unprofessional, at times rude, and condescending. AVOID at all costs. I have since moved out and I have been looking for a house. Based on our tenant/landlord relationship, I would not hire him to be my realtor if he was the last one on earth.

PLEASE HEED THIS WARNING!!! We are having the WORST experience with this real estate agency. Agent Peter Kroll and managing broker/agent PJ Whitbeck have been absolutely dreadful to work with. From the minute we signed our listing agreement over two months ago we have consistently been experiencing great mistreatment, deplorable and unethical customer service, conducted with total unprofessionalism. They seem to have their own agendas, as we have never been treated with any respect or felt heard or valued as a client. They have refused or ignored all of our simple requests, including being added to MLS alerts for showing requests, and feel like we have been kept in the complete dark, with them seemingly telling us only what they wanted us to know. We have not felt seen or heard at any stag

To whoever might be considering Kyle as their next realtor: I had the pleasure to work with Kyle on the purchase of our home recently. Kyle was always willing to assist us however possible, through-out the entire buying process. I believe he even answered his phone while on vacation at one point too. I will definitely be working with Kyle in my future real estate endeavors, and you should too. You will not be disappointed. -Matt McCarthy

PJ Whitbeck hands down has to be the worst broker you'll ever come in contact with in the Plattsburgh area. He is rude, condescending, and treated our family extremely poorly during one of the most stressful times of our life. A traumatically terrible experience: Attempting to sell a home through Coldwell Banker Whitbeck: When customer service comes to mind, you think of a human on the other end, that genuinely cares about your problems. It was sudden, but over it had been over a year and a half prior to this review, but we got the uncomfortable news that our jobs would be relocating from Plattsburgh NY to Burlington Vermont. We were kind of nervous. We have 2 babies (1 and 2 at the time) and we were going to have to commute nearly an hour and 15 minutes each day, both ways. So sadly, we