Cherokee Property Management

This company is the most GAS lighting ive seen yet on only day one of signing the lease. We had maybe less than 10 mins of getting to view the house beforehand, do to them showing us so many properties that were all in poor condition the office has a cut off time to do any paperwork before 3pm. They tried covering up the fact that theres a CLEAR roach infestation we have found Dead and LIVE Roaches the place even smells like Roaches. Causing health issues as well as having an infant living in the home is not legal. And This is how they treat their military service Members! we wanted no issues. SMH maybe if they reconcile the situation ill update my review. Update they haven’t fixed anything instead you’re on here leaving BS responses to reviews. How about instead of lying in responses ac

Renting from Cherokee is the absolute BEST experience I’ve ever had! I am beyond thankful for Dee, and the entire team! They go above and beyond to make sure everything goes smooth and to accommodate all of your needs in a timely manner. They’re kind; respectful, and they genuinely care about their residents. If it weren’t for them, I wouldn’t be living in the home of my dreams. I thank God each and every day that I found this amazing property management company. I wouldn’t want to work with anyone else! 10/10 highly recommend.

This place deserves 0 stars. My brother and i have lived here for quite some time now and the the new management is absolutely HORRIBLE!! Always take pictures on move in day bc they will charge you for their mistakes! Also Latashia outlaw needs another line of work she is not fit to be in the position she’s in Mentally and it shows. Just check out how she responds in comments , emails and over the phone. She has 0 professionalism; She uses every opportunity as a clap back an a chance to express her hateful behavior instead of a learning opportunity or a chance to FIX things. Furthermore We have put in multiple maintenance requests and majority of them get ignored, pushed back or magically lost ( apparently no history of them ) My brother always ends up fixing the problem his self so why p

Renting from Cherokee was the best decision I could have ever made! Talk about great customer service—these folks have it all! Special thanks to our property manager, Barbara, for always being just a phone call away, staying personable, and providing excellent assistance. 10/10!! Thank you all for everything. Happy holidays!

UPDATE: So we went back to our home state for Christmas and got a cashier's check for rent through March. Walked the physical check in and got an emailed receipt on December 30th. Today they charged us late fees for January rent and pet fees. Maybe the failed online payment was their fault to begin with, as they can't process a check properly. Still can't wait till my house is finished being built. .Can't wait till our lease is up with this company. So glad our house will be built soon and we don't have to deal with this horrible company. The property we rent still has trash from construction on the back porch that we reported in October, they say someone will reach out but they don't. Be prepared to only be able to pay with cashier's check or money order.