Centra Homes

We have live in our home for almost 4 years. Overall everything was done very poorly. The yard and landscaping quality is terrible compared to our neighbors who used other builders. Cracks in the granite, siding falling off, flooring in our kitchen is cracking/splitting, doors not closing, problems with the railing on the staircase. I’d give zero stars if I could.

We built in 2020 and after the first year all of the flooring needed to be replaced because it was separating, which was covered by centra under our warranty. It ended up separating in small areas again last year and the flooring company came out to glue pieces back together. Now, there are pieces literally popping up and lifting. We have contacted centra and of course, they are no help. We are going to contact corporate because this is absolutely unacceptable. I STRONGLY discourage anyone to build with Centra because they have been zero help after building. Beware

They don’t want to honor their warranties. I called several times and it was like pulling teeth to get them to fix something that I knew was covered. Finally did it after talking to 2-3 people. Now the biggest thing, I had it appeared to be snow leaking from the roof and they said it wasn’t covered under warranty. I hadn’t been in my brand new house for 5yrs. How is a warranty for a roof up. And the siding is also horrible and bubble up. I made a request about that and got nothing. Never will purchase a centra home again, I don’t recommend

If I could give a one star I would. Mind you I rarely ever leave a review for anything. Bought a house with them last year thinking I was making an investment to my family future. They promised a one year new build warranty. I thought well that should ease my concern but no. I have made numerous claims thus far the major being for my master bathroom. The project manage is very incompetent doesn't communicate at all, the organization in all doesn't care about you. All they care about is selling you the house. As of now they started repairs and stopped one day in! Now it's been two weeks since they stopped and I haven't heard a word from any of them. I believe is because am black and am a bit younger so they think they can walk all over me. If I had know this is how it would turnout I wouldn

Recently moved in and will share more about my experience soon. So far, the house has had some issues—waiting to see if they honor the warranty.