CAS, Inc.

I was on a Board that selected CAS-NC out of more than a dozen candidates when we switched management companies. They've been our management company, and Matt Cordialini has been our manager, for the past year and a half. The service, the responsiveness, the helpfulness and the diligence of Matt and Amy Damone has been absolutely wonderful! When we have had concerns - notably with the FrontSteps software, which is less robust than we expected - they worked with us to address those concerns. And when situations like mistakes get made (a violation notice going out in error, for instance), they apologized, took responsibility, and let the homeowner know of the mistake rather than doubling down. To my mind, that makes them a trustworthy business and management partner, and I have no qualms ab

If you are thinking of switching HOA manage companies to CAS I would recommend caution. I have been around real estate a long time not sure I have seen a worse transition handled by a management company. 1.) Letters notifying residents of the Jan 1 transition didn’t arrive until the week of Christmas if they arrived at all. Several residents stated they never even received the letter. 2.) The letter contained an inaccurate amount for our HOA dues. Mistakenly using the quarterly dues amount as the monthly amount. 3.) The person assigned as our contact by the management company was already on leave for the rest of the year by the time anyone received the letters. 4.) The letters were sent with the notice of a Jan 1 due date for the dues but they didn’t register our development prior to J

CAS is the property manager for Applecross Townhomes in Cary. I live in Applecross and am dismayed to see how the community appearance has deteriorated under CAS management. Trash cans are scattered everywhere, trash and junk on front porches and in front yards, recreational vehicles and trailers parked in violation of the rules-I could go on and on. I am ashamed to say that Applecross has become very shabby and dilapidated under CAS management.

We have had CAS in our neighborhood for over a year and they have been great. They are responsive, have great technology and are leaps and bounds ahead of the service we had prior. Issues are resolved promptly and without a lot of back and forth and drama. Our property manager, Andrea, really knows the area and the neighborhood.

CAS Inc especially Andrea has improved our HOA experience ever since CAS was hired to oversee our community. Andrea is very responsive, engaging and knowledgeable. We love having her on our account. Thanks Andrea for being AMAZING!