Carolina Quality Rentals LLC

I applied for a rental property with Carolina Quality Rentals LLC on December 25, 2024, and paid the $35 application fee through their website. After submitting my application and receiving my background and income check results, I noticed the property was taken off the market on both Trulia and their website the same day I reached out through Trulia due to unsuccessful attempts to contact them by phone. Despite multiple attempts to contact them via phone, leaving voicemails, and following up through Trulia, I have not received any approval, denial, or further communication. The lack of communication and transparency is disappointing, especially after paying the application fee. I would caution others to be aware of this experience and hope the company improves its customer service.

I do not live in one of their homes but I know people that do........ They NEVER respond to messages when it is concerning fixing a problem. I mean NEVER!!! They ignore all messages unless you want to rent from them and it is profitable to them. ROOF COULD BE LEAKING, PLUMMING COULD BE RUNNING WATER IN THE FLOOR, ROTTING OUT THE FLOOR, WALLS COULD BE FALLING IN..STILL NO RESPONSE!!!!!!!!

Wonderful place and people to rent from. Repairs are done in a timely manner and everyone is very professional. Highly recommend!!!

When I was signing my lease I requested to have some repairs to certain areas of the home done and they were disregarded. Me needing to move, I accepted the flaws. Upon leaving the home 2 years later I was made to pay for the repairs that wasn’t carried out when I made the request before I moved in.

Striving to provide customer service at a high standard. Homes are well priced, and go quick.