Carmel Village Green

We moved into Carmel Village Green a few months ago. We are so happy with our new apartment. Troy, the manager is so responsive and answered our texts immediately. We had some plumbing issues and immediately they replaced the water heater. He and the maintenance guy, Brian even came over on a Saturday night to fix the plumbing issue!!! They are kind and respectful. The apartment is walking distance to my grandson’s school, the library, and downtown Carmel! The heart of everything!!!it’s perfect!

If you haven't experienced living in Hell before, you can come here. Very very bad and dirty place especially the leasing office worker is a big liar who never tells the truth and always makes false promises. On the 1st day I noticed several issues with the bathroom fixtures, none of which worked properly, and the next day I emailed the leasing staff, detailing all the issues. It's been 10 days. No action has been taken yet. Another bigest problem is no washer and dryer. Please be very very carefull, do not even think to visit their office. I am suffering a lot. Special request to Carmel Rural / City Govt Office - Do not give permission to such poorly maintained apartments. Such people will tarnish the reputation of Carmel State.

OMG - the Carmel Health / Housing Department should ban this type of lousy apartment immediately. Delete This is another example that discourages considering this apartment. A few weeks ago, I submitted maintenance requests for the bathtub and toilet. A maintenance worker visited my place, inspected the issues, and mentioned that they couldn't resolve the problems, advising us to adjust and manage. This worker was quite rude and left us feeling scared. Following this, I went to the leasing office to file a complaint, where I encountered the leasing manager. To my surprise, the manager was even more roude and unhelpful than the maintenance personnel. She expressed an inability to meet our maintenance expectations and she told me vacat the house and pay a two-month rent penalty for breaking

They finally replaced my toilet. I call the next day and left a message at office. It was leaking. No response. Then I talked some one in next day still no response. I know by now I have mole under floor board. I do realize only 2 maintenance they can be everywhere at one time. But this is very serious matter. We are having to keep the restroom door close. Keep towels on floor 24 / 7. Just to go in restroom. Because otherwise you have wet feet and shoes.

DO NOT LIVE HERE!!! This place is a neglected dump that has been bought out by five different management companies in only three years since I moved here. And Summit Boutique Residences is one of the worst management companies you could rent with. After several serious issues forced me to leave I hired an attorney who informed CVG of all the laws they broke and I was able to get hundreds of dollars back. CVG was built in the seventies and everything falls apart all the time. Door knobs, shower knobs, towel racks, blinds, cabinets, air conditioning broken for over a year, hot water running out every night, super loud vents... Every closet door will fall on your head and smash anything breakable. Almost no point in asking maintenance to fix something because it's just going to immediately