Capstone Cottages of Lubbock

I moved here back in August and let me tell you this place is a dirty scam. You pay a trash fee for people to come pick up your trash only for them to come once or twice a week. Every porch has piles of trash bags sitting on the porch making it visually unpleasing when you’re driving though. The wind makes it so that trash is constantly flying around the entire complex. Pizza boxes, Taco Bell wrappers, random sauce cups everywhere. Just dirty. It doesn’t help that the grounds for the entire complex are poorly maintained also. My biggest issue currently is the gym and study spaces can’t be used after 6pm. It’s been over 2 months since the leasing office has “had an issue with the fire alarm.” Right before writing this post. I went in-person to ask if there was a timeline as to when things

⭐ 1-Star Review My daughter recently had a horrific experience at Capstone Cottage, and I feel compelled to share this to protect other families. Her severe allergies escalated dramatically due to exposure to Cats that were not to be in her unit, to the point that her breathing, sleep, and ability to focus on final exams were significantly affected. The living environment became unsafe and medically uninhabitable, forcing her to move out immediately for her health and safety. This was not a preference, it was a documented medical necessity. A physician letter confirming her condition and required accommodation was submitted on November 19, 2025, yet Capstone continued to request the same confirmation already provided. Instead of prioritizing her wellbeing, the process added stress, uncer

Great place to stay at. They have valet trash service, event nights for all residents, and keep all the facilities clean and well kept. They are very pet friendly and they don’t want you spending more than you have to.

I waited to write this review until after receiving my final financial statement from Capstone, mainly because I was genuinely concerned they might tack on additional charges for no reason. The property itself is just okay. Over the course of the year, the $10/month trash pickup service rarely showed up near our unit or the surrounding ones. The landscaping was also disappointing — the bushes outside our unit were constantly overgrown, and the one time they were trimmed, the clippings were left piled across our yard and porch for weeks, all the way until we moved out. There were frequent, random fines and consistently high utility charges. The clubhouse gym and sauna were out of order for the entire two years I lived there, and the pool was always dirty and freezing. I was even kicked ou

My daughter lived at this property for over a year, and unfortunately, our experience was overwhelmingly negative from the very beginning. When we moved her in, the apartment was in unacceptable condition—filthy and clearly damaged by previous tenants. The ceiling fan in her room was hanging dangerously from the ceiling, and despite submitting multiple maintenance requests, it was never repaired. Even more concerning, the front door would not shut or lock properly, posing a serious safety risk. Again, despite repeated requests, no action was taken. The lack of responsiveness and concern for tenant safety was a constant issue throughout her lease. To make matters worse, we were charged a $300 fee for not turning in the key “by 12:00 PM,” even though we were physically in the office waiting