Bold Property Management Solutions

My expectations of a property management company is Communication and responsiveness to residents. Bold gets my lowest score in that category. Secondly I expect a property management company to be familiar with AVON rules and regulations. Part time residents appear more knowledgeable and proactive than Bold. Again my lowest ratings.

Managers are efficient, quick to respond, and professional. Better than any other HOA manager I have experienced in the Vail Valley. Leadership attends social events within the communities they manage and care about the homeowners they serve. Thanks Bold!

Bold is certainly the worst property management company I have ever dealt with. A singular competent person would be more productive than the entirety of all personnel I dealt with in my time owning a property under their management. - Emails sent to Bold would take 7-10+ days to be responded to, even for simple questions or requests. - Meeting minutes for HOA meetings were not sent out or easily accessible. - Getting on the email list was a near impossibility, apparently no staff was able to perform the simple function of adding a name to it. However - after finally being added 6+ months later - I now still continue to get emails after asking to be removed and no auto-unsubscribe options. - Fees are out of hand for when the property was sold, after doing nothing during the course of o

I have been lied to countless times and want to inform anyone reading this of how arrogant and irresponsible Bold is according to my interactions. Be aware of the lies they will try to spread and the lack of value they provide. They’re the most disorganized, disappointing organization and it consistently shows.

Really just terrible experiences all around - I've dealt with property management associations at multiple properties, and Bold is truly the worst. A quick laundry list of issues - - Expect four or five e-mails on any given issue before you get a reply, even when trying to understand or comply with a new policy. At the recommendation of our board, Bold implemented a parking policy change in the middle of the winter and understanding how to get into compliance and receive passes for guests was a haphazard process requiring multiple emails. - Absolutely INSANE fees for doing their part when selling a property. Most other management companies charge $100-150 for an HOA status letter, a requirement when selling a unit. Bold charged $475 for the status letter, $300 for a transfer fee, and $5