Bluff Springs Townhomes

The manager and leasing agent have been such a sweetheart. When I enter the office I feel welcomed and they help me out with any doubts or services. Last time I had issues with my app for loft and the leasing agent name Joscelyne was professional enough to help me access it. The new manager name Cristina is doing a good job in getting our apartment unit in check. New Comment: I’m now aware we can start writing review regarding maintenance. The new maintenance Ernesto Marrero. He is a good young boy who did a plumbing job on one of my restrooms that wasn’t working properly. Him and a elderly man worked good as a team and got my toilet working better now.

Lived here 3 years, they just switched towing companies. My cars license plate was incorrectly entered in BY THE OFFICE LADY! (Confirmed by both the towing company and the front desk apartment workers she didn’t enter in an “M”) so after being on holiday and driving all day I come home to my car towed and having to pay 350$. And what does the management say? They WONT be making the situation right! Accountability is KEY! My info was entered into the system wrong by office staff so they SOULD HAVE MADE IT RIGHT! Additional info! Management shifted blame on the tow company even after the tow company said info was incorrect in system. Re entered my information in the system after the fact and failed to take accountability for an obvious mistake on there end. Not even an apology for the mista

I recently moved into an apartment here, and everything has been great so far. My only issue was with the toilet and a flushing problem. Ernesto helped me with it, and his professionalism and quick response truly impressed me

2023 If your looking for an affordable apt in south austin i would suggest wildcreek apt, it's affordable, the management has good communication, the owner is on proprietary during office hours and they have very active and responsive maintenance. The lead maintenance guy is the best! UPDATE: all staff that were there got let go, when idk. This apt is taking advantage of everything. It's been about 2 months and we got a surprise call from a dept collector saying we owe 500$. In the process of firing the entire staff and all, they forgot to send any type of notice that we owe for damages. I would have been OK with paying but the fact no one called, text, emailed or left a voice mail to any of the 3 of us that lived there is insane. After calling and going to the office we still haven't rece

Ivan is an outstanding property manager who consistently demonstrates professionalism, dedication, and expertise. He is always approachable, understanding, and responsive to the needs of residents. His commitment to maintaining a safe, quiet, and well-managed environment is evident in every aspect of his work. Ivan’s proactive approach and attention to detail greatly contribute to the overall quality of life on the property. It is a privilege to have such a dependable and conscientious individual overseeing the community. Also the maintenance man is also great here on the property, as soon as a work order is put in he makes sure to get the job done. Very knowledgeable in his craft.