Bbw Homes

Omg where do I start. I’m renting from them my refrigerator goes out the day after I spent $125 cash for food I call them and the lady got smart with me told me they not paying for nothing it’s for my renters insurance to pay me. We all know that’s not part of that I’m not buying this house this is your responsibility. Then it took 3 weeks to get a new fridge because they couldn’t give me a exact time that it would be here got smart and told me well if you want the fridge u will find a way to be there when we call. Freeze in the winter no insulation I get Ice inside of my windows. Burn in the summer can’t open no windows they never put screens in. The air conditioner is too big for the house so it uses all the electricity, cuts off everything. I was without an air conditioner for 2 months

DO NOT DO BUSINESS WITH THESE PEOPLE!!!! This would be a 0-star review if it were possible, like many of the others here. We own rental properties in St. Louis that were being managed by BBW Homes until they sold to Poplar homes (we wrote a review for them as well) in Fall of 2023. Barb and Brad Westre were very good PMs to us for the first 2 years. They invited us to their home, made us feel welcome, etc. and seemed to be doing a good job with management. We've since learned otherwise on all of our rentals. They charged thousands more than their make-ready estimates and work order maintenance (which were handled by their own maintenance people). This is not uncommon, however, it is unethical with the amount of overbilling and when the charges are as they were and completely inappropriat