Barton's Mill Apartments

I rented at Barton’s Mill and mostly had a good experience. The location is great, the two-bedroom layout was nice and it was mostly quiet and peaceful. The management, however, was borderline non responsive to issues this past summer. The biggest issue was the AC. The building is old and not very energy efficient and the AC constantly struggled to keep the temp under 75 degrees, sometimes reaching internal temps of 82. From May to September, I put in three maintenance requests for the AC, two of them two weeks apart. The AC issue was never fixed and I’m not convinced a repair was even attempted. I say this because the AC requests also included a request for a new air filter, fairly simple. But the requests would be marked “completed” even though there was no discernible difference in t

I feel that this complex cares more about getting every penny from you than actually making things feel like home. Go elsewhere; the management makes it clear that they don't care about it's residents only getting their rent money. Move out update: Because we sent our keys via 2nd day air via UPS, we were charged for not turning in our keys in person when we vacated the property, which would have been a Saturday (the office is closed on Saturday). They also charged us for water for the month, even though we left halfway through the month. After 4+ years of living in this swamp, don't. Just don't. There are better places to call home elsewhere in ATX. Based on my experience, the money collected each month is NOT worth the disappointment oozing from every neglected inch of this place. 2

AMAZING property and staff! Our team visited this property today and got to speak with Maribel; she was so welcoming and helpful - 5 star experience!!

Management is very nice and accommodating! Very pretty grounds. Neighbors have been nice. Coming from the Hyde park area of town, I feel like the value is better here. Packages can be delivered to office instead of your door, and they have a convenient system in place for picking them up

This complex could not have cared less about my tour or trying to get me to live here hahaha. Also never responded to emails or calls or did any follow up after I left. I was told the rent special they had listed on their website “wouldn’t apply to the unit they had to show me,” which is the only reason I came in. 🥲 Apartment itself seems like it would be fine but the tour is a preview of how I’d be treated as a tenant, and I truly felt like I was interrupting something by visiting. Oh well!