B & B Management Group

I wish I could them 0 stars cause thats what they deserve!!! Please prefer staying on the street than living at Castlegate Apartments, Jackson, MS!! My roommate and the leasing office people just decided to move forward with my deposit on the new lease and now Castlegate people aren't receiving my calls nor are they giving me my deposit. I have tried calling BB Management group but no one picks up! I have tried emailing them no one replies!! No where on the lease does it say security deposit will just be randomly transferred to the new tenants Things were a lot better under Bridget but this new management is definitely not recommended!!

My garbage disposal does not work. As a result, I cannot use my dishwasher and it clogs my sink. Not to mention, there is an electrical issue going on that has not been solved. The light in my kitchen leaks and sometimes does not work. I called to report it months ago and the lady said it might be “due to the rain.” That would be a legit reason if I didn’t live on the bottom floor. Received an eviction notice and at this point, I’m just happy to be gone. Hopefully, whoever managing can read this update. I put in my request on April 16th and ANOTHER request in the beginning of May. I have a paper trail since this was an online request. As a resident of Park Place, I have an online account that allows me to see the submission and who was assigned to the request. My issues were closed twice

Care more about their management who treat Residents wrong then They do about the Residents who have been loyal. Sweep crimes under the rug(after money order was stolen by their employee we still got eviction letters), does nothing to fix it, no camera installed to protect our hard earn money, after many calls about repairs they block you after a while.(complained for 2 month of Bug Bites & nothing was done, pest control they sent out failed to inspect properly and we were bitten another month). Had to contact Karen Smith(regional manager. Oh and we were told we brought them so we needed to pay for pest control once he came after i took the bug down to the office. Um we didnt bring nothing. Us and our neighbors were bitten and i got pictures to prove it. who stated she didnt want to step

After several attempts of contacting the management staff at my complex in regards to clarity on the COVID-19 regulations, the staff seems to be very nonchalant and just flat out do not seem to care about their residents. I am attempting to pay my balance but I am constantly being hit with roadblocks and hurdles. I have asked to speak with the corporate office. It has been days and there is still no update. I was told by the staff to speak to an attorney. Very unprofessional.

Terrible management. Absolute garbage. I rented for one full year and had a major leak that was not address for over 24 hours. Other issues with the property would happen on a regular basis. I would not recommend anyone I know to live in their properties. Please do yourself a favor and rent from another company. I would give less than one star.