AZ Property Management Group at Keller Williams Professional Partners

Highly advise to stay away from this property management. I’ve never experienced a more unprofessional individual than Eric Sanchez. I would love to keep it simply at that, but I know that it doesn’t paint a picture of how horrible my experience with him was. When I moved into one of their properties it was completely dirty. Honestly upon seeing it, I thought it was a great price and could be fixed up since it couldn’t be much worse. I got approval to professionally repaint the place, did things like added a handle to the fridge, upgraded the original light fixtures, added fans and more. Shortly after moving in, my car got towed and my mother’s car got towed. We were never told/provided with the guest parking passes/car passes and he told me “that’s your fault, there are signs everywhere”

It was fine at first. However towards the end of our owner/pm relationship there seemed to be a lackluster interest by the property manager. I was nickled and dimed, Worst of all, management allowed the tenant to have pets inside my house leaving a massive amount of pet pee and odor. Obviously it went unchecked (bad management). This caused thousands of dollars in repairs and flooring replacement. I would not recommend!

No accountability. If you’re considering using this large prop management group to manage your property I would think twice. Just moved into a house as a tenant. They will have next to no information from the owner of the property. Frankly, they don’t consider it their responsibility. What this company does is reinvent the wheel. What I mean is instead of finding out from the previous owner what companies provide utility services and internet or cable to the home they will send you to a third party company to do all that research which causes unnecessary delays. My water service was delayed 5 days. I was without water for 5 days after I moved in because even though the residence is in Glendale, water, trash, sewage is provided by the City of Phoenix. I had to learn this myself by trial

Ryan assisted us with every aspect of our new rental, keeping us informed and more importantly, calm. Moving from California to Arizona is already stressful, but with Ryan's expertise and guidance, he made a very daunting process smooth and precise with every step along the way. Bravo to Ryan, the best of the best and it shows! 👏

Ryan is awesome. He’s very responsive, thorough and professional. He went above and beyond in answering questions I had and solve any issues that arose. Ryan could not have made the process any easier. I would totally recommend him!