Avilla Canyon

Been here for a week now. So far so good! Donna has been super nice through our entire application process and very informative on move-in day. Me and my fiance definitely needed that moving all the way from Austin Texas, We already called about 1 thing we had a question about and called right when they closed so then the next day we received multiple calls back! Very helpful and nice knowing we have an amazing staff. And this apartment speaks for itself, insanely beautiful! For those who are looking at this place and seeing the complaints, they are non existent now in my opinion. Specially the parking situation

Move-In process was smooth and easy. We moved last second due to some crazy maintenance issued at our old place, and Donna was able to get us through the process and into Avilla Canyon in less than 3 days… all during Christmas Week. She has been great!

I tried having a conversation with the property manager John Dickson and he was rude and condescending. Avilla Canyon has been charging me $50 per month for non compliance with renter’s insurance, as I don’t use their ePremium insurance as it ridiculously overpriced. Instead of requesting my proof of insurance they have been charging me a monthly fee. Once I realized this and showed proof of insurance they will not remove the charge off my account or reimburse me for the time period where I have been charged for having another renter’s insurance policy. I requested to speak to John’s boss and he refused to give me their name or contact information saying he doesn’t have the right to give it to me. He has terrible customer service so I wouldn’t recommend leasing while he is still in ch

Great tour, excellent knowledge of our future home. Erica as extremely busy but was able to answer all my questions.

I toured the location very nice place. I did the self guided tour. Although we decided to rent elsewhere this was a top contender.