Aventon Isabelle

What a pristine property this is. However, this establishment is deteriorating. The management is inadequate. They will likely claim that our management is quite responsive. That is more than a falsehood. Over the past three months, management has changed three times. This is a disaster in the making. They never take responsibility for anything. This place is a farce. You visit the office or send an email, and they do nothing. It is a futile endeavor. To describe the service you receive in this community as a resident as unprofessional is an understatement. If you wish to reside in a location with a luxury price tag but mediocre service and poor quality of life, then this is the place for you. Do not be deceived by the glowing reviews; they are offering gift cards to residents to encourage

I’ve had a wonderful experience at this community. The apartments are beautiful, well-maintained, and the grounds are always clean and inviting. The maintenance team is responsive, professional, and truly cares about residents which makes such a difference. I also want to recognize Ruth, the new manager. From my experience, she is professional, approachable, and clearly dedicated to creating a positive environment for both residents and staff. She brings a calm, attitude and genuinely listens to concerns.The entire office team has been courteous and helpful throughout my time here. It’s refreshing to deal with them. Highly recommend this community!

I am writing to express my extreme disappointment regarding the current state of the property and the management's lack of response to my repeated complaints over the past five months. This place is no longer kept to the standard it was before, and I deeply regret renewing my lease. If cleanliness is important to future residents, I would advise them not to move here. I have been complaining for more than five months already, and management has failed to take any action. I demand that this issue be addressed immediately, or will processes to file a complaint to cooperation.

I had an issue with my A.C. not blowing cool air and had to call the emergency maintenance number late on a Sunday night for assistance. The response was excellent. They sent technician Fred, who arrived promptly and was very professional. Fred quickly diagnosed the issue and completely fixed the A.C., restoring cool air. I really appreciate the fast response and the quality of the emergency service provided by the apartment complex maintenance team. Thank you Fred and the maintenance staff for taking care of the problem so efficiently.

I originally wrote a 5-star review when I first moved in about a year ago, and I recently had to update it to 4 (debating if I should’ve done 3, but I’ll keep it at 4). Overall, this apartment complex honestly isn’t that bad. The atmosphere is great, it’s pretty quiet, and I haven’t had any issues with neighbors or noise. Parking is good for the most part, and let’s be real—the apartment itself is beautiful. There were some issues before with trash not being taken out by the dumpsters, and it piled up pretty badly, but that seems to have been resolved. The valet trash service is actually really good. However, when I first moved in, the old staff was AMAZING—very nice, approachable, and they genuinely tried to help with any issues. Since the new management came in, things just haven’t bee