Avalon Properties Inc

This is my honest review. Shannon and Avalon Properties can be rough around the edges BUT most and more importantly she and the company genuinely care. Shannon always has the clients best interest in mind. If you work with her she is willing to work with you. If there is a property you love, do not let any negative review sway you away from working with Avalon. They do an excellent job, which I will say is not an easy one!

Have nothing but great things to say about Avalon Properties, particularly, Shannon. Renting/signing was a breeze and a simple process. The few problems that have come up were dealt with promptly and in a professional manner by her. In one instance Shannon even drove out to the property with one of her maintenance men in a snowstorm to help with an issue. She's down to earth, easy to communicate with, and I've found her to be a good person.

Very dishonest. Gave Shannon 3 application fees and only two applications. She kept saying they hadn't received our credit/background checks, then, after 11 days, said the owner had decided NOT to rent. Shortly thereafter, TWO apartment complexes approved us, so I'm positive it wasn't our credit. They not only didn't return our two application fees, which should have been done as the owner chose to not rent the property out before receiving our reports, but also didn't return the unused third application fee. Steer clear of any property managed by this company. Believe me, no matter how desirable the property may be, dealing with a dishonest, unresponsive management company takes the shine off very quickly.

Avalon Properties has always gone above and beyond to take care of my needs as a tenant. Specifically, Shannon, the manager of my property, has always been available to me to address any concerns or questions I may have regarding my rental. I am thankful to be a long-term tenant through Avalon and appreciate that they value me as a person as well as a tenant!

As my first time renting in Colorado Springs, I could not have been more thrilled with Avalon Properties. From start to finish, they’ve worked diligently to make my rental experience a positive one. Walking into the office every month to drop off my rent check was like walking into a friends home, being greeted with smiles and good company. I would definitely recommend this group to anyone looking to rent a place in the Springs.