Associa Hawaii

Deedee helped change a bank account inquiry in less than 2 days, when the form was mailed three months prior. She went out of her way to send an email to me and Brandi in accounting. Deedee was pleasant and very apologetic for the delay. Both Deedee and Brandi followed up with a phone call to ensure the change was made and to see if I had any further questions. Thank you for providing excellent personalized service.

I was delinquent in transitioning to Associa Hawaii as the new property management company for our condominium association. Deedee helped me through the process to submit the Owner Information Form and to enroll in the Direct Debit plan. She helped ease my anxiety about missing deadlines and was patient, clear and efficient in helping me complete the paperwork. Having her help was extremely reassuring to this new client. Thank you.

Vicky C. helped resolve my concerned issue today. She is very kind, understanding, informative and knew exactly what needed to be done! I truely appreciate her and she is an awesome customer service rep!

On behalf of a Deployed HERO vs hard-hearted incompetent posers: Aloha to all. I would like for everyone to hear what happened to an active duty military single man in my neighborhood. I live in the condo’s behind ice palace. Our community is Alii Plantation. We have a board of directors, an association management, Associa Hawaii. We also have a subcontractor hired by Associa Hawaii that hired a man to be our Site Manager. His name is Sean. Last week, an asphalt company came in to replace our parking lot. All that live here received a 5 day notice to move our cars or have them towed. The single military man that lives here has a car and a Harley. He is deployed and may not be back for another 5 months. He didn’t receive the notice to move his vehicles out of his stalls because he is d

Dee DeeDee was my customer care rep. She is knowledgeable and she quickly provided the document which I needed. Very good service. Douglas W.