Arbor Lake

I have already gone three weeks without air conditioning. A portable unit is not going to cool the entire apartment. It is not my fault that the main unit is broken. How much longer do I have to keep receiving excuses from the office staff? Am I supposed to live in inhumane conditions because you choose not to fix it? The cost of the unit is not my problem. If someone rents an apartment, it should include working essential services. Am I expected to go without air conditioning for the rest of the time I live here?

Let this be your last option to live here. This is the second time my air conditioning has broken down. The first time was about 5 months ago and it took them two weeks to fix it. Now it's broken again and I've been without air conditioning since Tuesday. First they said it was a single part and it would take two days. Now they say it's the compressor and it takes 3-5 business days. So how long will it take to fix the air conditioning again? But if you pay late or don't pay, the next day you get a late fee. I work remotely and it's uncomfortable to work in the heat. If I give a bad review, it's not because of the employees, it's because of the management who doesn't do their job well and doesn't keep the areas clean.

DO NOT MOVE HERE!! When I move out I’m not giving a 60 day notice like that want. THEY DONT DO WHAT YOU NEED DONE AT ALL! Do not feed into none of their threats. TRASH OVER FLOW, THEY ALLOW CATS EVERYWHERE, mold is EVERYWHERE. If you need proof ask the current tenants! Do not fall for the pricing, or based on tax credit, THEY RAISE IT EVERY MONTH. Do not move here if you have kids. Your kids will be sick due to poor ventilation. No im not an angry, tenant who faces eviction or anything else. I’m a tenant who paid on time, & still never what was needed done to my unit! They don’t change the carpet, they don’t clean, or change the light switches. They basically don’t clean the UNIT before another tenant moves in!

I dropped a $35.00 money order off to Arbor Lake Apartment leasing office November 16th. Myself and my cousin were advised that at that time they didn’t have any available 3 bedroom units but if we completed an application and paid the application fee, they would contact us upon vacancy of an available unit. Which we’d then have to pay a holding fee. I spoke to Melissa in the leasing office prior to and upon arrival to dropping off the money order, whom was very pleasant and explained the process of when a unit is available and how it can happen at earlier or later date than December. My cousin was planning on relocating here To Chester, VA from NYC by end of December/January. She completed the application, hence the $35.00 application fee. However, we tried calling them several times afte

DONT RENT HERE ITS ROACH INFESTED!!!!! DONT RENT HERE ITS ROACH INFESTED!!!! They don't care about their tenants. Maintenance workers overworked and underpaid. They don't fix ANYTHING. People living with no doors on their bathrooms, dog poop everywhere, trash overflowing into the streets. Pool been closed FOREVER!!! They change the front desk people so much you don't get to know anyone. Corporate sucks as well. If you are interested talk to the tenants that live there and trust and believe you will RUN FAST.