American West Homes

DO NOT BUILD WITH PULTE! I will start with you MUST read line by line on their purchase agreement and understand this agreement only is in the favor of the builder and not the buyer!!!! Trust me that they utilize this in their favor for everything. Worst experience I have ever had purchasing a home and frankly it was start to finish. I’ve wanted an American West home since 2012 when seeing them pop up but actually doing it was the worst decision of my life. The builder really used COVID as an excuse for everything from supply chain shortages to materials used. Just an example that you couldn’t choose a paint color even though sherwin William had tinted options available but instead it was the actual base paint that was affected by supply issues, go figure. I luckily watched every step of m

WORST CONSTRUCTION! My Client purchased a Brand New home at the SkyView Terrace in the month of December of 2018, a wet wall around an electrical outlet was noticed a month later the whole wall was leaking and due to that it was discovered that the stucco they used was of poor quality so the ENTIRE wall of the house was removed, It took them 8-9 months to finish the job while my client was not able to move in his brand new home. So $30,000 in mortgage payments and $18,000 for rent PULTE/ AMERICAN WEST offered today to pay my client $2500 ( yes your read it correct ) for the inconvenience. Have in mind that FOR A YEAR we did not even hear back from them. Complete Insult!!!!! I have one client that is buying a new home at the moment with American West and after that i am Done with them. Ta

We just bought our new home at the Silverado Summit community and our experience has been great. Todd has been wonderful to work with. Their team of people are friendly and helpful and have walked us through the entire process without issue. This builder offers more included features than most. I remember on our first house we got nickel and dime'd for everything and was surprised this time around at how much of what we had to pay for extra last time is included with this home at no extra cost. Yes, there are lot premiums, but that is pretty standard almost anywhere when you're buying a new home. Our lot didn't happened to not have one however. We chose to spend where it counted for us, which was inside the home. We are thrilled with our decision to buy with American West Homes.

American west is absolutely HORRIBLE. I would not buy bubble gum from them again. First of all they laid cardboard down for one of our floors to cover up imperfect wood during the build. They "forgot" to put a floor truss upstairs. In addition to this we have had to call them out multiple times to fix things. Latest has been my air conditioner, to which we received a response that we should set it to 80 and that would be comfortable. Mind you we have two small children at home. 80 is not a comfortable temperature no matter who you are. They are terrible quality builders and only pass inspection because the clark county inspectors are so busy they can only give the most basic inspection and not the inspection you need to feel your family to be in a well built home. If you do decide

Home Service Plus came through for me again! Had a minor issue with my bathroom drywall and Alan took care of having the repairs completed! Did I mention, I'm out of warranty and they still provided me with excellent service! Once the appointment was made, Kenny Heck came out and took care of everything! He was very detailed and made everything look perfect. He completed the repairs and left my bathroom in perfect shape. He was very professional and I couldn't of felt more at ease that the repairs were dome the right way with no shortcuts. Kenny you Rock! I don't know what other builders Home Service Plus works with but if you don't have them on speed dial...your out of luck! Alan and Kenny you guys are AWESOME!! Thank you!