Albana Collaku, Mortgage Loan Officer with UNFCU

We’ve worked with Albana for the past 2.5 years, starting with the purchase of our first home. She promised to get our financing closed in three weeks, right over the December holidays, and she delivered. We closed on December 29th, which was incredible given the time of year. As first-time buyers, we really appreciated how clear, honest, and responsive she was throughout the process. Her guidance made everything so much easier and built a lot of trust. More recently, Albana went above and beyond to help us secure a car loan through UNFCU. When the process became unclear and frustrating with another officer, Albana stepped in, contacted the right people, and unblocked everything. Thanks to her, we finalized the loan just in time for our car delivery. We’re so grateful for Albana. She’s p

Albana and her team were professional, responsive and quick. We had a short turnaround on our preapproval letter and closed on our new house in 3.5 weeks. I can’t thank you enough!!

Albana was absolutely collaborative, proactively seeking out options and rates while efficiently and diligently accommodating a shorter closing timeline than originally planned. This is the second time I’ve worked with her, and she was just as exceptional as the first time.

I know Albana for many years and working again with her it was a real pleasure. Our refinance process was a wonderful experience and we couldn't be happier. I want to thank her entire team for their professionalism and for being always there for us. We're already looking forward to work again with her in the future. Albana is simply the BEST!

Albana helped us in purchasing our very first home. In our interaction together she was highly efficient, extremely insightful and knowledgeable, and costumer centric. Worked with us every step of the way with patience and care. We have consulted Albana on our other goals and will be doing so in the future as well.