Access Management | Realty | Lifestyle | Maintenance

Update : you can see in the pictures for yourself in here. if you’re looking to hire a property management company, please look somewhere else. We live in the whispering Pines community in Land O Lakes. Today is November 30, 2025. Last review, I reported that there was no working soap dispenser in the pools men’s and women’s bathrooms since this project began and we moved in. The management sent me their usual please reach out to us so we could address your concern. The concern was very obvious. Approximately two months later after that communication, there is still no working soap dispenser in either bathrooms in the pool. The hammocks are destroyed for almost a year and they are not being repaired. This is our experience living in a $.75 million house. Take a look at the pic

Ruth Melendez provided excellent customer service! She was very knowledgeable, patient, and kind during our conversation. She quickly guided me through the process of paying my HOA dues and made everything simple and stress-free. It was truly a pleasure speaking with her. Thank you, Ruth, for your professionalism and positive attitude

We have been at Sonoma for two months, and since the day we arrived, Paola has been extremely helpful. She has assisted us with every question we’ve had and has always been professional, kind, and attentive. It’s reassuring to know there is someone like her who truly cares about the residents and the community. We appreciate all her support and dedication. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I would like to express my sincere appreciation for the excellent service provided by Maria L. She guided me and clarified all my questions during the change and transition to my new HOA service. She was very kind, respectful, and empathetic, providing the pleasant customer service that anyone looks for. She also guided and advised me on the best ways to use the web portal and other resources. I am extremely grateful and have 100% trust and confidence.

Ever since Paola joined Sonoma, she has made a wonderful impact on the community. Her kindness, professionalism, and willingness to help always stand out. It’s truly a pleasure to stop by and see her—she consistently makes everyone feel welcome and valued.