Abbot Mill

Been here about two years, now. Nice roomy 1BR overlooking the canal. This place has personality and style, with exposed brick, old wood, and fun bits and pieces from the mill incorporated everywhere. It also has huge 15’ ceilings, which is epic, especially with the 15’ windows. It’s got its quirks, too, since it’s an old mill, so I need a dehumidifier in summer and a space heater in winter, but it’s a modest trade-off for the space and the vibe. Location-wise it’s the middle of nowhere, so it’s great for peace and hiking and being surrounded by nature, but everything is a 7 minute drive away. There is a train that goes by sometimes, but it's rare and you lose track of it quickly. The maintenance and cleaning staff have been great and consistent since I’ve been here. The office staff h

We’ve lived here for nearly four years and truly love the property, especially the uniqueness of each unit and being part of the Westford community. The original management team was excellent. Unfortunately, the replacement team during the latter half of 2025 was a significant challenge and, at times, made us question whether we wanted to stay. However, the newest team has been a complete turnaround. Jordan, in particular, has gone above and beyond to address issues promptly and communicate clearly and consistently. We genuinely appreciate the positive change and look forward to seeing the team continue to get settled. If you experienced frustrations in late 2025, I would encourage you to give this new team a chance. Cheers!

Sharing a similar experience to someone else who has left a review, I had a scheduled 1:00 PM appointment on a Saturday and no one showed up. The office was closed, there was no email or communication explaining the no-show, and I still haven’t heard back. If you’re considering this as a place to live, I’d strongly encourage you to factor in the lack of communication and reliability as a sign and idea how this is managed.

Went to tour this place about 3 weeks ago- was told that a lot of the apartments I was interested in were not available. Went to tour again today, was told very different information. Very confused on how there can be such a big discrepancy in the information provided. Asked the manager giving the tour to give me more information on a unit I was interested in, but was disappointed when I couldn’t be given any. Even though management changed just a week ago, the whole thing seemed very unorganized and unprofessional. The man who was not part of the leasing office (directly) had way more Information on the building. Apartments look beautiful but unsure if I want to proceed given my experience thus far.

Current resident. Management does not respond to calls or emails How does it take 7 months to get an access card to a 2 parking spots in the garage ? Still waiting for my key fobs to get access to the garage for parking spots I’m paying for. Multiple emails calls No response. Or broken promises. Either way it’s indicative of how the rest of the place is run