2400 Pennsylvania Avenue Apartments

My experience at 2400 Pennsylvania Ave Apartments has been truly abysmal. I do not recommend that anyone live here. This is by far the worst apartment building I have lived in -- and I have lived in many buildings, including elsewhere in DC. First, the management team is very unprofessional. As another commenter mentioned, they charge a hidden $500 move-in fee and stonewall when asked about it. I will continue to challenge them for charging me this fee and am preparing to contact the Office of the Tenant Advocate to take further action. A rent-controlled apartment cannot indirectly increase the rent through made-up fees. Second, my apartment smells like smoke. The smoke smell is so strong that it literally routinely wakes me up during the night, to the point that I have to open windows t

The bulding is deteriorating because of poor management, and repairs are worse than the problems they are meant to fix. Window repair is an example. It was popped into the frame without fixing it, leaving a gap which will cause it to pop out again, as before. The management team is only good for saying hello and receiving packages. Beyond that, they feel no sense of responsibility towards or care about current tenants. I prefer to be treated professionally without a smile, rather than be smiled to and ignored.

Extremely disappointed with the way the apartment manager who is handled a recent situation. Without any valid reason, she threw out a tenant’s freshly delivered grocery order—over $200 worth of food—by leaving it outside the building, completely exposed and ruined. This kind of behavior is unacceptable, unprofessional, and shows a complete lack of respect for residents’ property and well-being. Tenants deserve better treatment and accountability from management.

I am so fed up and tired of this management team, out there STEALING peoples stuff!! I was our for 2 weeks on vacations and my packages were on my locker!! They picked up ALL my packages and “ left it in front of my door” without even notifying! And 2 weeks after , Nothing is there! And their excuse will be “ we dont have any camere” ! I lost 500 usd dollars worth of Stuf!!! This is the worst place ever to live!!! And then when you email them to say your stuff dissapear , they dont answer because they know danm well they be taking people Stuff! They picked up everything from my locker without my permission and stole everything! I am lit filling a danm police report for these BUMS!!

I do not typically write reviews but in this case I felt compelled to. The on-site management is extremely unprofessional, especially Antoinette. Long story short, I tried to ask Antoinette some questions about the $500 move-in fee that was charged before I signed a lease. She got very defensive, would not allow me to get a word in, and when I patiently asked "May I please speak", she replied "No" and hung up the phone. Among other examples, on-site management tried to charge me for August rent without communication when my approval letter stated it would be free. Pro: Ben from Community Realty was helpful and was able to resolve part of the situation quickly.