Windsor at West University Apartments

I’ve had a great experience at Windsor at West University Apartments. The service team is very responsive, fast, and always friendly. Any maintenance request is handled quickly and professionally. The staff is welcoming and helpful, which makes a big difference. The location is also excellent convenient, safe, and close to everything you need. Overall, a very comfortable and well-managed place to live. Highly recommend!

We have been living in this complex for several years, so this review is based on long-term experience and day-to-day living here. Cons: Over time, there have been more and more mandatory additional charges introduced without discussion or consent from residents. When we first moved in, parking was free — it is now paid. This year, residents were also required to pay for internet service ($65 per month), with no option to choose a provider and without residents’ approval. This feels like growing pressure from management rather than a resident-focused approach. There are also ongoing cleanliness and safety concerns. The carpet in the common areas appears to have never been properly cleaned, and overall cleaning and safety standards need improvement. Pros: The complex does have strong pos

Huge shoutout to the maintenance team—especially Christian! We always feel we’re in good hands because he is so attentive, caring, and professional. We had an AC thermostat issue today, and he came by promptly and resolved it right away. We’re so grateful to live in a wonderful community with people who are truly dedicated to taking care of residents. Joel and Adrianna in the leasing office are also incredibly helpful!

Two masked suspects were snooping around the garage at 2am. 🤮 They even hid behind a wall while a young woman was walking home—absolutely sickening. Sharing videos for anyone who needs footage for police or insurance reports.

I moved here on the 7th to a 1 bedroom apartment on the fifth floor overlooking the pool. So only couple of weeks in. So far it has been very good. Adrianna & Jo'el are very helpful & kind. Property in gorgeous with well maintained common areas that include pool, gym, office area, conference room, pool table area, media/theater, and several sitting areas. It is very quiet and I don't hear noice from outside or neighbor. The tenants that I have run into so far are well mannered and kind.