West Shore

Boston, MA · Real estate agency

Rating
2.8/5
★★★☆☆ 2.8
Reviews
20
Rank in Boston
#269
of 426 real estate agents
City Percentile
28%
rating percentile
Address
West Shore, One International Place, Boston, MA 02110
Phone
(617) 902-6200
Website
west-shore.com
Status
Closed · Opens 9 AM Mon

West Shore is a real estate agent located in Boston, MA. It is one of 426 real estate agents listed in Boston. Its 2.8-star rating is slightly below the Boston city average of 4.1 stars. There are 10 photos associated with this location.

About West Shore

West Shore Properties is a fully integrated real estate investment firm specializing in the acquisition and management multifamily real estate properties.

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Tara Serrevian · Jan 2026

Corporate has yet to answer the phone or to email me back. I will update you all. My experience here is terrible I moved here in November. STORY TIME HI, MY NAME IS TARA. I MOVED HERE IN NOVEMBER. I THOUGHT THIS WILL BE A GREAT MOVE SINCE I AM GOING THROUGH A DIVORCE BUT UNFORTUNATELY, AT THE TIME I’M MOVING THE PROPERTY MANAGER WAS CHANGED THE WHOLE OFFICE STAFF WAS RELEASED. I’M NOT SURE WHAT WENT ON THERE EVEN WITH MOVING IN? IT WAS KIND OF CHAOTIC, BUT I LOVED the layout and the area I THOUGHT I WAS PUTTING MY KIDS IN A NEW ENVIRONMENT AND I THOUGHT THE PROPERTY WAS NICE.My apartment wasn’t fully turned. It was not completed. I was not given the washer and dryer that I was promised so I finally you know John the new property manager came in. You know thinking it will be better in the

★☆☆☆☆ 1.0 Carolina Automatic Gates · Sep 2025

We need someone from West Shore to contact our office regarding an outstanding balance before we seek legal action. Update- Within 20 minutes of us making this review West Shore called our office and paid the invoice. Our office has spent months trying to contact several people from West Shore with no response via phone calls, emails and text. Our company will no longer provide any services to West Shore. Let this be a warning to any future vendors.

★☆☆☆☆ 1.0 Pamela Moyer · Sep 2022

This is about Live Oaks at Killearn Apartments. Their parent company is West-Shore, LLC, so this is about them, too. The pictures are what they consider to be a “move-in ready” apartment, as well as some of the property. I rented an apartment at Live Oaks at Killearn, way back in May, after which they refused to let me look at the place until I signed a lease and paid the rent plus deposit. This was after being reassured by three different staff memvers that I could do a walkthrough before accepting the keys for the apartment. They showed me a model, and may as well have shown me the Taj Majal - this was a classic bait and switch scheme. The lease started at the end of July. As soon as I got my key (4pm on the day of lease start), I finally looked at the apartment and it was covered on

★☆☆☆☆ 1.0 Garrett Gamble · Jun 2025

If I could give zero stars, I would. I’ve had a nightmare experience at 17 South Apartments in Charleston, SC, and I’m writing this in hopes that others don’t fall into the same trap. 🔧 Dryer Broken Since Move-In – Never Fixed From day one, my dryer was broken. I reported it immediately, but despite multiple maintenance requests, follow-ups, and promises, it was never fixed. I had to take my laundry elsewhere for months—despite paying for a unit with in-unit appliances as advertised. Not once did they offer a replacement, repair, or alternative solution. ❄️ HVAC Issues – Ignored The HVAC system barely worked. I was either freezing or sweating through Charleston’s extreme seasons. Again, I filed complaints and maintenance tickets—no resolution. Living in these conditions was not only un

★☆☆☆☆ 1.0 Presley Hall · Dec 2024

I wish I could give zero stars for the sake of my parents’ experience with Westshore property management group. The Management at Sweetwater Apartments (Charleston SC), led by Alyssa, is atrocious. Despite my parents providing proper 60-day notice via email in August, management falsely claimed they never received it. Even after we showed screenshot proof, they added two extra months to the lease, which my parents couldn’t afford. When they moved out by the original lease end date and turned in their keys, management ironically decided to “evict” them—despite the fact they were already gone. There was literally no one left to evict. We reached out to the Westshore management group directly MULTIPLE times, but they never responded or took any action to resolve this. On top of that, there’

Accessibility & Amenities

✓ Wheelchair Accessible Entrance

Services

Real estate agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.