West End Living Apartments

Lived here for two years and moved out this week. The only reason they can charge the price they do is the location. The laundry room is a nightmare, which I don’t know if it’s necessarily managements fault or if they use another company to run that, but there’s a washer that’s constantly broken and doesn’t fill up the basin with water. I’ve submitted work orders about it, but they just respond to me in a day saying it’s fixed, but then my clothes come out dry the next time i use it. I never had bug problems personally. I’d see roaches on occasion, but they were constantly “treating” it and inspecting every apartment to make sure we weren’t leaving food out. If you have any kind of maintenance issue, it’s a struggle to get through to them. I understand management and maintenance is busy, b

Awful living experience. Did not have hot water for extended period of time . They would say it was fixed but wasn't fixed. At one point he faucet wouldn't even turn off I tolerated the roaches when i moved in but the reality is there should not have been any there in the first place. The heater would get stuck on and overheat the apartment. The AC too small to properly circulate air or cool the apartment. Now lets talk about the good stuff. Mold. Yes Mold. Attached is a picture of the mold. I moved in thinking i could save money but honestly its not worth it. Someone should call a fire marshall on this building and have it demolished it is DISGUSTING. What was also awful about living here was management's inability to take responsibility for anything wrong with the building and thats w

I had a very bad 11.5 months at Natchez Village. My first floor studio apartment was well-priced but infested with roaches when I moved in. I repeatedly requested an exterminator treat the apartment, but only after three requests did the property manage tell me that the exterminator couldn't do anything while my cats were in the apartment. So three weeks went by in which nothing was done because she wouldn't communicate with me. Eventually I gave up trying to get the property manager to do anything and laid traps (out of reach of my cats) on my own. No effect. I couldn't open a door or drawer in the whole apartment without at least one roach scurrying away, and walking into the kitchen at night was like walking into a horror movie. In addition to the issues with bugs, I had persistent wat

The allure of West End Living lies in the price and the location of the properties. I was shown a one-bedroom apartment in Fairfax, just steps away from Hillsboro Village's shops and restaurants. I locked in a price at under $1200, which is almost unheard of that close to downtown. Not long after moving in, found out why it might've been priced so low. There were roaches and crickets everywhere. There was hardly a day I tried to cook in my kitchen that I didn't see at least one roach crawling around. I had to buy plastic containers to put foods away in my own pantry. Leaving fruit on the counter was out of the question. I pre- washed every utensil before using it. They sprayed, they did "clean-outs" (which involved me taking everything out of my kitchen so they could spray more), nothing w

Read the other reviews and then stay away. They need to tear these buildings down or seriously renovate. I had the same experiences other residents had--unresolved cockroach infestation, leaky pipes, nonworking washer/dryers, paper thin floors and walls, lackluster heating...I'm amazed they're up to code with the city. The staff are nice and mean well, but that doesn't matter. Behind the nice demeanor, their company operates structurally like all other landlords in our society. They're parasites who will take what they can from you however they can. Stay away.