Wells Fargo Home Mortgage

I had some paperwork for a lender that needed to be signed by a Wells Fargo Home Mortgage representative. I already called the home mortgage customer service line earlier in the day, and they told me to call any home mortgage office. I called Candy. This was my first time ever talking to her, and her customer service is amazing. She wasn’t able to sign the form I needed and said for me to call the service department. After I explained to her how I was already going in circles with the service department, she called a service department rep, did a 3 way call with me, her, and the rep, stayed on the line with us till 5 pm (and the website says they closed at 4:30), answered all my questions to the best she could, and forwarded all the forms I sent to her to the other customer service rep. Ke