Viridian Denton

Wow, there is so much I could say about my time living at Viridian. I genuinely hope that the new residents that recently moved in will have a better experience than I did. To start off, living here was just plain embarrassing. Imagine you invite friends over and they must walk past mounds of dog feces, unkept landscaping, and a green pool. Walking back and forth from my car to my unit every day I had to hold my breath to keep from breathing in the smell of dog poop. I was unable to use the pool I was paying for in the community fees until July of 2024. The gym just recently got AC; most of my time there it wasn’t working. The gate, meant to be keeping me safe, only working for about ½ of my lease. The reserved spot I paid $25 a month for had its “reserved” marking so poorly painted on tha

I would give 1 star if possible. I’ve lived here in the Viridian for two months now. Upon moving in, the apartment was not clean at all. My parents and I had to sweep, mop, clean the bed, chairs, fridge and everything else, and that is just the state that the apartment was in. The dog section behind building 4 as well as the rest of the property have an incredible stench from the several piles of dog feces all around the property. The gates have been broken for 3/4 of the two months I’ve been here meaning, you’ll be paying to live in a gated community, whom’s gates will NEVER protect you. Multiple machines in the gym are broken. The maintenance is terrible, there has been multiple wasp nests on all three of my patios since I’ve moved in.

I’m honestly counting down the days until I can move out. I should’ve listened to the bad reviews. In just 3½ months, it’s been nonstop issues. My apartment was dirty on move-in, they didn’t provide the required trash can, and my keys didn’t work for the gym or amenities even after “activation.” I reported a smoky dryer, and they first said they’d replace it, then claimed they mixed my apartment up with someone else’s. Even after confirming the smell, they only want to look at it for five minutes. The bee nest on my patio still hasn’t been removed either. The staff is unorganized and nothing ever gets fully resolved. Save yourself the stress and don’t move here

If I could give less than one star, I would. Living at The Viridian has been nothing but stress, disappointment, and unprofessional treatment. From the moment I moved in, my unit had serious problems: roaches, bugs, water damage, mold, clogged sink/toliet, damaged floors. My air conditioning went out for weeks in the Texas heat, and instead of treating it as a priority, I had to stay with a friend because the apartment was unlivable. Despite submitting over a dozen maintenance requests, the system only showed two. When I confronted management, Hailey (the property manager) dismissed and discredited me — I even have her on video being disrespectful and unprofessional. At one point she told me, “I can’t control mother nature” when I was dealing with serious issues in my apartment. On top o

Update: I'm so happy to report that shortly following this review, Hailey Johnson took action and made sure that my daughter didn't have to spend the weekend in a hot apartment. She worked overtime and a compressor was replaced. The apartment had cooled back down to normal by Saturday. Hailey Johnson was hired fairly recently, and she has replaced the people we've had terrible experiences with in the past. I think she will be a LOT more helpful to future residents. I give Hailey 5 STARS. The rating stays the same for the owners of Viridian. Their reputation seems to be negative across many of their locations. Best wishes to Hailey! I hope Viridian's lack of standards doesn't cause so much backlash on her that she has to shoulder the stress she doesn't deserve. I'm often skeptical about