Villaggio Apartment Homes

I’m really excited about moving into my new apartment! I’m absolutely loving my studio—it’s cozy, comfortable, and feels like home already. Gladys has been amazing throughout the process. She’s kind, patient, and very easy to talk to, which made everything smooth and stress-free. She was always helpful and made sure I felt comfortable every step of the way. I truly appreciate the great experience and would definitely recommend this place to anyone looking for a welcoming and well-managed apartment community.

I lived at Villagio for just over 4 years and Kyle and Melissa (the original office staff that were there) made the the move in process easy and I was able to get everything signed online while I was on vacation. The unit was clean when I moved in and they even painted an accent wall for new tenants, it was fantastic. Right before Covid, Jordan and Laura became the new office folks (no email mentioning that they were taking over). They were friendly and helped with getting maintenance issues fixed in a timely manner as well as answer any questions I had. After awhile, their email communication about issues like the elevator being down, the garage door not working, were few and far between. When they would send out emails, there were a lot of misspelled words - not very professional. New

***update after living here for 8 months*** Everything in my original review below still stands, but I wanted to add that on-site maintenance is so responsive and kind. Gladys with the main office is so sweet and communicative, and the whole building remains clean and quite, any tenants I meet are friendly and mindful. Problems and issues are handled quickly, though I haven't experienced anything crazy. Packages are, at least in my experience, delivered easily and even when left outside of a door or in the garage, are not stolen or moved. I still highly recommend this place and I intent to renew my lease. *original review* I love it here! If you are considering this complex, here is my experience- Pros- • I am on the 3rd floor with a beautiful view of Rainier, this side of the city is

Modern, compact, and nicely located (although a bit expensive). One of the best options if you're a University of Tacoma student (the campus is within a short walking distance). There are YMCA, a fancy hotel, convention center, and museums nearby as well. Staff was exceptional (strict with rules and paperwork, but helpful). There's a space on the rooftop where you can see the stunning Mt. Rainier (although it can be windy and cold at times). The studio was small but it was comfortable. Walls were somewhat thin (I can often hear music from the next room) but the kitchen was probably my favorite. So spacious with plenty of room.

Excellent place to live! I moved from out of state and was glad to find the apartment looks exactly like the pictures and better. The staff are very responsive, professional, and polite. No hidden fees, everything is straightforward from start to finish. Bringing in a roommate and a new puppy was a breeze in this place. All my maintenance requests were completed within 24-48 hours. The location is perfect to walk to museums, restaurants, parks, and the docks. The Y next door waives introductory fees for Villagio residents. The view of commencement bay from the apartment was perfect. Full disclosure: It is downtown so you'll hear a few night owls passing by on the street at night. My unit faced East, so I'd suggest an A/C unit for the summer to combat the heat. Also, the elevator went down