University Ridge Apartments

We’ve been living at University Ridge Apartments for about five months, and our experience has been disappointing. When we moved in, the laundry room had mold, and even though we asked for both machines to be replaced, only the washer was changed. The dryer, which was already here when we moved in, was never replaced. There are spiders and cockroaches around the complex. Management says they spray regularly, but that hasn’t been our experience. The gates are unsafe — one hit my mother-in-law’s car while my wife and I were riding with her. Other cars in the community have visible damage from similar incidents. The dog park rarely has waste bags available, and the pool is not properly sanitized. The stone areas around the pool have visible mold. Oh, and be careful with the trash cans —

Recently dealt with a potential CO2 gas leak from maintenance leaving behind equipment. We called out emergency maintenance and all they did was change the detector and told us we were ok. Thank God we still didn't feel save and called the fire department. They confirmed CO2 present but it actually turned out to be acetylene from one of the tanks that was left behind but we still had to have 5/6 fire trucks each with about 3/4 firefighters come out to ensure our safety. That night we could barely even get in contact with maintenance (took about 4/5 calls) let alone management (it was around 6:30/7 so office was closed but there is supposed to be someone for emergencies), even the firefighters couldn't believe that we couldn't get in contact with anyone. Eventually our apartment was deemed

Honest review: Pros: - Staff is nice, greenery is pretty, and the pest control was nice to have (but not always prompt) Cons: - Maintenance confirmed when I moved out that they just paint over everything on the bathroom for each new resident (no cleaning is done: gross) - Terrible communication from management (I had to call multiple times when moving out to make sure I had everything that THEY needed, even though they told me to expect a packet. They said they would prorate my last month's rent and then switched up on me and said I had to pay the full price and the remainder would be refunded with my security deposit: very unprofessional in my opinion), - Maintenance took over a month to address the concerns I wrote on my intake form (water damage and painted over oven vents) - Be aware

BEWARE!!! BEWARE!!!! Do Not Come Here To Live!!!! This place is infested with roaches and Mice. I just moved in to my apartment in mid January and I hate to say I wish I hadn’t moved here. When I called the office about it she told me to go get mouse traps. It is their job to get rid of the problem. They are nonchalant about your concern and blow you off. I made a work order and pest control did come and sprayed, but what about the mouse and the mouse is still in here. Not to mention my granddaughter lives with me and she is only 1 year old if she gets bit by this mouse because they refuse to do their job and come see if they can get it out of my apartment, there’s going to be hell to pay. If I would have known about the pest and Rodent problem I never would have moved here. THEY NEED TO C

Don’t move here, you better off staying at Churchill. The whole staff a bunch of duds. The manager has a bird brain, she gonna try to have a fake attitude with you because she don’t know how to be a real woman or even just be professional and own up to being wrong. I don’t know how she got the position she’s in now. She’s never there to help. Bro from Maintenance left a gas tank in our apartment that was still on and didn’t let us know. They could’ve killed us and the manager gonna say “Sorry about this minor incident”… they got roaches, we told them we had mold the tried to say it was paint.. everything be broken. The rooms way smaller than they advertised. The windows painted shut??? Apartment wasn’t ready upon arrive we had to freak it, they still trying to fix things. If I’m lying I’m