United Property Associates

Kalissa Peavey & Courtney Butterworth are unnecessarily rude and callous. Any remotely polite review about this office cannot be genuine. Their Newport News office became appointment only with no communication to paying customers. To the bitter end of our family’s relationship with them, not once did the association demonstrate any value. Like other reviews have said: unbelievable. Shame on UPA for taking people’s money and provide nothing but inconveniences for the customer.

UPA Newport News has been contracted to manage our HOA and has not been upholding their obligations, despite manager changes. Our current manager, Tashia Smith, has taken offense to professional criticism and is suing a resident and sub-HOA board member for defamation after she voiced her opinion of services rendered by Tashia, in a private resident Facebook group. Despite, the conflict of interest and the urging by residents for her removal, UPA continues to have Tashia assigned to the property. By choosing to support their employee, who is seeking monetary gain from a resident, this business is showing that its culture is not one of professionalism but opportunity. I would strongly recommend against doing business with UPA or its affiliates (many who have left 5-star reviewed) as they

MARIA MULLEN: 5 STARS TO THIS AMAZING PERSON. FOR HER OUTSTANDING PROFESSIONAL SERVICE, PATIENCE AND MOST PLEASANT ATTITUDE IN HELPING WHATEVER SITUATION WE HAVE GONE TO HER FOR. THANK YOU.(the FRYES)

Tashia Smith was very professional, approachable, and dedicated to finding the best solutions for me as a homeowner. She took the time to listen, explain clearly, and handled concerns with care and efficiency, making the process feel smooth and well-managed!

Overall great experience working with Tashia at Huntington Pointe. Excellent communication, proactive problem solving and positive attitude!