True Built Home

Great option for those who want to be involved in the build. Office staff could have better customer service but superintendent Don Dougherty was pleasure to work with and I would recommend him. Overall would say it was pleasurable understanding that building a home is highly stressful. If you want to be hands off with a turn key project may not be the builder for you; however if you want a value builder that allows you to deliver instant equity and delivers the project timely, and at a fair price. This is a great option, I would use again on a future project. Thanks again Don.

The TL;DR is I am extremely happy with the home, and would do it all over again, but it did take much longer than I expected (3.5 years), and cost more than I planned (50% more)(neither was TrueBuilt's fault). Don went above and beyond on more than one occasion to keep the project moving forward, which I greatly appreciated. The long version, I hired a construction consultant at the end of 2020, since I had no idea what was involved in building a house. We found a piece of land we liked and had a septic feasibility study done in December of 2020. The feasibility came back good, so I bought the property in January 2021. During that process my wife found TrueBuilt, and we starting working with them on the house plans. I picked their largest house plan, the Warren, but asked them if I co

Honest Review of our house (Juniper Plan): Overall for the cost savings, and speed of the build I would give True Built 5 stars. The guts of the house/ foundation, electrical, plumbing, heating/ac, roof, windows, framing, insulation, Drywall- high quality. A+ Cosmetically some finishes could have been higher quality, but on a tighter budget we had the choice to put more money to get higher quality but didn't. We are still very happy with how it turned out, and down the road easy hires. One note - It's hard to remember all the home owner items from the first meeting, be sure to over communicate and ask your Project manager what items are coming up on the schedule are your responsiblity. We had some small hickups IE: installing doors before they were painted, not realize caulking and painti

As the first customer for True Built's Seaview model, I was expecting some unpleasant surprises since there was bound to be a learning curve. To True Built's credit, the building process was remarkably smooth and the end result is an amazingly beautiful home. My experience working with the team in the Tacoma office is that they are very competent and truly care about doing a quality job. I particularly want to thank Andy who dealt with up-front sales, Paul James for customizing the stock floorplan, Mia who offered excellent advice on design options, Jason for keeping small issues from growing into big problems, Mike and JC who managed day-to-day construction, and last but not least, the variety of subcontractors that had to cope with winter weather at 2000' elevation.

We’ve just moved into our TB home. Overall we are very happy. Our PM Don D. does a very good job coordinating subs, communicating with us, and checking on the project weekly. I was impressed with True Built’s relationship with most of the subcontractors. The CoConstruct software is a nice tool to keep everybody in the loop. Be aware that there are many tasks that are the homeowner’s responsibility BUT must be coordinated with True Built. As with any large endeavor there are many details. Read your contract carefully and take extensive notes in your pre-construction meeting. Overall a very good experience and would recommend.