Tree Hill Apartments & Townhomes

Very unprofessional on their part. I have been renting for two yrs. They change company. Don't answer their phone and are never in the office. I sent emails and tried calling at different times. How does one pay their rent when you make no effort to be there to receive it. If I didn't pay my rent ,y'all would sure be putting an eviction out quickly. Do better. Answer your phone or emails.

I moved here about over a month ago. At first everything was great management and communication. Nothing wrong with my apartment I love it BUT because of the recent management transition I can not get a hold of anyone. No one answers the phone, Erika doesn’t ever respond to my calls or text. Everything is very unprofessional and very frustrating. I’m trying to call corporate but no one is responding. I’m very disappointed.

I moved at Tree Hill yesterday, and I want to share how smooth and positive the entire process was. The move-in experience was exceptionally fast and efficient, and Erika made everything as simple and straightforward as possible. Moving can often be stressful, but this transition was peaceful and uncomplicated. From the start, Erika provided clear information, with no hidden fees, and ensured everything was transparent. The apartment is in excellent condition, and I’m genuinely excited to call it home and create new memories here. Thank you so much for making this such a wonderful experience!

The moment we got here second bathroom downstairs doesn’t work neither does the dishwasher the sink fills with water from the pipes ..the door upstairs wasn’t on the hinges for some reason we’ve asked maintenance for help and no one seems to understand what we are asking..our a/c has been broke for a month now and won’t work ..we can’t get rent to yall on time because no one is ever in the office to receive it and the app wants a 130 convience fee ..honestly at this point I’m looking to break this lease soon as possible this isn’t livable DONT MOVE HERE

I’ve been living here for 3 years, with different management coming & going. Our new management is Optivo.. I’ve noticed communication is so much better now. There’s been a lot of improvement in the works, especially the new washing machines & dryers. they’re all so very kind & hardworking. Maintenance has improved over the years as well. Thank you for giving me a peace of mind!