The Ridge at Chestnut Hill

This is my second month at Chestnut Hill. The maintenance team is always attentive and quick to respond to my requests. I really appreciate the dog, friendly meadow and the fact the complex provides free poopy bags. I carry my own, but one time I ran out and it was helpful having these nearby. Still flabbergasted that some people don't pick up behind their dog with the potty being 20 feet away. I wish I could catch them. The entire rental office team is awesome.

Reported a ceiling leak 12 days ago and nothing has been done to address it. A week ago, I was told someone was coming the next day to assess and repair. No one came. I called the office and was told they would be coming the next day instead. Still, no one came. Every day since then, I receive a daily “update” saying that someone will come tomorrow. Additionally, I have reported many times about the smell of cigarette smoke and weed constantly coming into my apartment and management has not rectified the situation. I have been told that the toilets don’t work in cold weather. When we got 12 inches of snow, the snow removal was minimal. Many empty parking spots were never plowed/ snow was piled in them for weeks and there were no clear paths to trash cans and mailboxes.

Just an absolute sham, the place is so behind, you will pay a ton in utilities as they refuse to update anything. Eveything is horribly out of date, windows were terribly foggy and management didnt change for the 2 years living here, once "changed" the windows not only dont remain up when open they dont fit in the frame and are drafty, (cant wait till winter smh) but updated the pool updated furnature at the pool... black topped the parking lot... but didnt improve any of the apartments. I have added photos of the wonderful thermostat from the 50s and the windows they were ok having in their apartments for over 2 years. On top of all this are completely ok with raising rent over 100 dollars in a year. Do yourself a favor and dont live here its not worth it... for one positive, location is

Matt and Ryan were great! Fixed my issue with my broken stove. They were in and out quickly and very professional!

Lived here for 4 years. Love it. Maintenance guys are great. Quick response to requests. Quiet area. We maintained landscaping. Close to everything shopping wise. Would recommend to friends as a long term