The Retreat
San Marcos, TX · Student housing center
- Address
- The Retreat, 512 Craddock Ave, San Marcos, TX 78666
- Phone
- (512) 757-8980
- Website
- www.americancampus.com/student-apartments/tx/san-marcos/the-retreat
The Retreat is a real estate agent located in San Marcos, TX. It is one of 167 real estate agents listed in San Marcos. Its 3.8-star rating is slightly below the San Marcos city average of 4.1 stars. There are 10 photos associated with this location.
About The Retreat
The premier in Texas State Housing, The Retreat is how you want to live! Get the lifestyle you want with our fully furnished TXST apartments featuring private bedroom and bathroom floor plans, state-of-the-art fitness center and Academic Success... More
Customer Reviews
Do not let the tour be your sole reference point. The tour is great! It looks & sounds fantastic. However, I would not give The Retreat a good recommendation. They repeatedly charged my credit card without providing invoices. They charged for utilities that were far beyond reason. When the young women moved in, the back door lock wouldn't work. First floor window locks didn't work. In the entire year, the HVAC never worked consistently, despite multiple instances of work being done to temporarily get it working, nor did the toilets flush consistently. I might report this company to both the State Attorney General & the BBB. If your student wants to live there, they may have a great experience, but be prepared to check every charge and stay on the Retreat about maintenance.
I never leave reviews for anything ever but I feel the need to warn people before they get literally scammed. You pay an insane amount of money to live in a poorly built complex with constant issues. There’s nonstop construction that wakes you up around 8 AM most days, we didn’t even get a rent discount even though we were placed directly in the middle of all of the construction. Not to mention there’s a guy with a leaf blower right outside your window bright and early every morning. When I moved in, my door had been unlocked by a staff member without my permission, my room had clearly been used, my bathroom was disgusting, my toilet literally had vomit in it, and my shower was clogged. There was a whole tv in there and blankets on the bed. Random strangers had been sleeping in my bed wh
*Long review but worth the read.* I don’t ever post reviews but this place is so bad, I feel the need to warn anyone considering living here (don’t.) I moved in 5 days ago and upon move in, I have had so many problems. There’s mold everywhere, my toilet and dishwasher are both broken, I’ve found numerous insects in my bedroom and in the rest of the house, my room was disgusting, there is simply no way anyone cleaned it nor did anyone check the room for any problems before I moved in. Disgustingly dirty & maintenance problems upon move in: The toilet had a disgusting black ring around it, there was dust and random dirt and crap everywhere. Additionally, my toilet was broken when I got there. I submitted a maintenance request that took them around 3 days to respond to. When maintenance cam
My daughter lived at The Retreat for the past three years. She just moved out. I can honestly say we were very happy with her experience overall. There were a couple minor inconveniences over that time frame but that is to be expected; we weren’t looking for perfection. Their apartment was clean upon move-in, maintenance was always on top of things, and on the rare occasion there was an issue, they were always friendly & tried their best to make things right. One time, I was very concerned about my daughter’s wellbeing due to a terrible migraine and they went to check on her when I couldn’t reach her. (Above & beyond!) I would recommend them time & time again based on our experience.
Janel gave me a great tour of the property, it was a beautiful space. Very informative, clean, organized & amazing staff. Great amenities & property hosts fun activities for the residents. Safe living space for your college kids.
Accessibility & Amenities
Services
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