The Reserve at Park South

Our lease contained a 60 day notice to vacate before the end of the lease termination. We missed this window and got automatically renewed for a year. To cancel the renewed lease, they asked us to pay 3 months rent as an early termination fee. They tried to claim an email is a sufficient notice for renewal. I am not a lawyer, but General Obligations Law 5-905 requires that a written auto-renewal notice is explicitly given via certified mail or is served personally. Blue House Companies also charged us a $500 administrative fee instead of a security deposit. They never gave us a breakdown on how the $500 is spent. Compare this to Park South (not the same as The Reserve at Park South) whose leases takes a non-refundable security deposit but is applied to your first month of rent (isn’t that

Terrible apartment and management company (Blue House Companies LLC). There was an apartment break in with glass shattered everywhere. Someone stole packages from the mail room. Management tried to hide the break in from residents. Apartments may appear nice on photos but they come in dirty condition and there is a smell in the hallway. Saw cockroaches in apartment when I moved in. Elevators and garage doors often breakdown. BBQ grill doesn’t work but they don’t bother fixing it. Management, especially Alexandria and Jordan are notoriously rude to condescending to tenants if you try asking a simple question. Management is also incompetent and slow to respond. Most times they don’t even bother responding on email. Also there are many fees associated with apartment. Please don’t rent from