The Real Estate Group

Tricia herself is great — no complaints there. But when I moved in, my fridge was literally crawling with roaches and so was the home. I have plenty of video proof, but apparently that still wasn’t enough for the company to replace it or for the owner to step up. So I got to live with dead roaches in my fridge for the entire lease. Fun times. Also if you miss a payment by a week or less you can no longer use their online portal to make payments, making you even later. They also got rid of their drop box at their property. Be very careful when signing their lease. They’ve got some sneaky early termination clauses buried in there. If you try to leave early, you’re hit with a $500 fee, and you’re still responsible for rent until a new tenant is found. The catch? They drag their feet posting

A coworker told me about his experience looking for a house with Mr. Mike Steele, and I didn't hesitate for a moment! The connection was immediate: he had a tremendous personality, was very attentive to detail, and quickly understood what we were looking for. He proved to be completely trustworthy by always providing us with his sincere analysis of every aspect of each house we considered. From day one, you realize he's a tremendous professional with an erudite and thorough knowledge of his profession. Finally, one day after we had already visited two houses (which we liked), Mike insisted on seeing a third, which was the one we ultimately purchased! We still can't believe what a wonderful house we found, given the tough market. We will always be grateful to Mike for insisting on seeing th

Here was an example of my experience at the closing step of process. I bought a Suffolk house recently. Jennifer Ziemer was the listing agent for the Real Estate Group. Nate Carl was my selling agent for Keller Williams Elite 757. They didn't bring the house keys to test at the final walkthrough. On the closing day, Nate gave me the keys so I could enter my house. None of them could open the main door with deadbolt because they were keys for door knobs around the house. He said I could just use the code to enter house since it was the smart lock. I don't trust technology because it can fail. Anyone buys a house or a car they expect to have at least the key to the main entrance. I asked either Nate or Jennifer needed to fix the problem by sending the locksmith to rekey the lock if

Sara helped us find the perfect home. My family was nervous about our move to Virginia Beach from Texas, but as soon as I had my first call with Sara, I knew we were in good hands. Working with her was like working with an old friend. I knew she was looking out for us, she was easy to talk to, and she went above and beyond to help us with buying our home. We are so very grateful for all of her help.

Lisa Chandley from The Real Estate Group has managed our property for over 6 years and has flawlessly made our experience a great one since the beginning of deciding to move forward with renting. She's very proactive and handles any issues very expediently once they are identified. Her relationship with the tenant and any contractors was top notch, and the work being performed was 100% coordinated and executed to our standards, and I couldn't have asked for a better result. I highly recommend her services and that of The REG!!