The Palm On SPID

I do not recommend this place for anyone! I will try to keep each point short. they are rude, dirty, unprofessional, all over the place and inconsiderate of their residents 1. on their website they were offering 1 free month when I brought it up to them they said it was supposed to be removed from the website but it stayed there after I moved in. 2. there was a confusion with the first months payment, they told me to get a money order for X amount then called me back and told me I need to get another money order for the rest of the amount when I dropped off the first one. 3. layout on website is completely different from the actual one. 4. apt was in bad shape, paint chips, gross windows. 5. they have valet trash and told me they would order me a trash can because they will not pick up wit

When I first came to the palm it was nothing like my new experience. When I first signed my least I was so disappointed. It was the first apartment in my lifE and management was just differnt and they didn't care. I was like once u signed u were nothing to them anymore. SO WE OPTED INTO THE RENOVATED APARTMENT NOT THE BASIC CLASSIC APARTMENT TOTAL OPPOSITE SIDES Well new management is amazing Alexis the manager is amazing caring and kind. She helped me upgrade because we needed an additional restroom and let me tell you we are blessed to have the unit we have now. The manager Alexis helps you and understands u as a human. She helped me get what my family deserves. She stayed in communication very respectful, professional and friendly. She doesn't make u feel less of her position and the st

If you are looking for your new home I highly recommend coming here! Catrina made my move in so easy! The whole office staff and maintenance were wonderful! Answered all the questions I had...the apartment itself it really nice! I am so happy here and it's the 1st place in a long time that has felt like home! I have 2 people already wanting to move in here after seeing my apartment and the referral bonus is the best I've ever seen! So come see Catrina and make this complex your new home!

We moved back to Palms a couple of months ago. We had stayed here about a year ago as well, but back then we honestly didn’t get much support from the previous management. This time, the experience has been completely different, mainly because of the current assistant property manager, Alexis Villarreal. She genuinely tries to guide us through any issues we have and works on resolving them as quickly as possible. We really appreciate the way she communicates, her attitude, and the effort she puts into helping residents. It makes a big difference when management is supportive, and we’re happy with how things have been going since moving back.

Alexis has been amazing! I wasn't happy when I first moved in, but she took the time to listen to my concerns and helped me transfer to a different apartment. Thanks to her help, I'm now very happy here. Excellent customer service and truly cares about residents.