The Lofts at Franklin

Id like to share my review after living here for 2 years. Initially I wanna thank Eric for being an absolute gem of a human. Making my move in process easy and helping me find a great apartment. When he left I was initially really sad, however Morgan took his place and she is just as great! She helped me with any issues I had. Even the move out process and any questions I had I could hear back from her very quickly. Although I had to move on, I will always remember my cozy apartment, and how I was treated. This place really set the bar on management. Only thing is, I just wish they had a pool lol. Thank you Franklin Lofts and PMC property for blessing me with a home. God bless

HORRID. THIS PLACE IS DISGUSTING. MANAGEMENT IS TERRIBLE (PMC PROPERTY GROUP) Roaches everywhere. In the main lobby. Crawling on the outside of the apartment doors & In almost every unit on the first floor. Leaks in the bathroom because there are no drainage holes for the A/C units. No windows on the first floor. It’s like living in a bunker. No one should ever move here!! In fact this place should probably be condemned. Just YUCK.

I lived here for 2 years and thoroughly enjoyed it. After reading numerous horror stories of property management groups in the area, I was pleasantly surprised with my experience with PMC. Maintenance requests were attended to in a timely manner (same-day more often than not), the hallways and common areas were always kept clean, and management was always incredibly responsive to inquiries (shout-out to Beth and Morgan). PMC aside, the location is great...only a few minutes walk from Church Hill, the canal walk, and numerous other venues, restaurants, and bars...their private rooftop lounge also has the best view of the city. Would highly recommend.

I lived in the Lofts at Franklin for a full year before I moved to their sister property in Old Manchester. The location for the price is unbeatable. This is an all-inclusive property which was excellent when knowing exactly what you will pay each month. The reviews that I see about this property being overpriced are baffling. How do you get a beautiful apartment within walking distance to everything you could want in Downtown Richmond with ALL utilities included for $1,000? This is a steal compared to other Downtown locations. All of the apartments have a modern layout and are extremely close to everything you could possibly want in Downtown Richmond. I have always felt completely safe in the neighborhood and really got my downtown fix with my apartment. The management is bar-none and I

Firstly, most want to hate on apartment complexes in reviews, I have yet to see positive reviews of apartments because only the unhappy few are compelled to post. When it comes down to it, most of what people complain about are lease violations, that if they took 10 minutes to review the documents they signed at the beginning, wouldn't be surprised by the actions the management company took when they broke the terms of their lease agreement. For my part, this was a great complex I lived in for two years. All utilities included, good location, off street parking available, excellent quality finish outs with a range of cost and size options for many budgets. Also a gym membership to a legit gym open 24 hours. Management is responsive, maintenance is quick polite and effective while willing