The Home Store

In communication and professionalism, The Home Store was unmatched. The complex process of planning and building a house was made smooth due to the experience and skill of those involved. We went through Patrick for our home and he was excellent. From the beginning to the end of the process he made us feel comfortable and in control. If I was to start over I would definitely use them again.

I have yet to have The Home Store build me a house but I'm going to based on our visit to their place in Whately, MA last weekend. We talked with Patrick at length. Great guy, very helpful and informative. My concerns were addressed and the model homes are impressive. The best thing about it is the floor plans are not set in stone, they're willing to work with you to get you what you want. We'll be moving forward with the plans soon. The cost savings is impressive.

We are nearing completion of our new home on Cape Cod. The Home Store has provided excellent service from helping to modify the layout of our open space modular home (including my dream kitchen) to drop setting the modular sections on the foundation. A snafu was encountered, through no fault of The Home Store, when the original manufacturer, Excel, went bankrupt, just before the manufacture of our home was to start. The Home Store stepped up and demonstrated their strong customer service by finding a new manufacturer who could construct our original design with only a short delay and by paying to correct errors by the new manufacturer. I recommend The Home Store highly!!

We are still in the process of building our home, the Home Store and it's contractors have all worked together with us to help us continue to complete our home and to make sure everything is completed as specified. The Home Store has worked hard to correct any issues that arise as a result of Excel Homes filing for bankruptcy which was out of their control. We hope to be in our new home soon and trust completely that the Home Store will work with us to make that happen.

The Home Store built my home in 2014 and its people worked tirelessly through the winter to get us into our new home within our timeframe. When I had issues come up a year later and small issues here and there, Andy Gianino and Patrick Falla made sure whatever I needed was completed timely. I am very, very happy with the service I received, and I received the quality I paid for. My house is solid and this company has great integrity. I do not think you will find another person in the business who knows more about modular homes than Andy. I happen to be a real estate lawyer and with that specific knowledge, I highly recommend The Home Store.