The Hollows

Lived here for 3 years and my time here wasn't bad but it definitely wasn't anything to write home about. There was a fire and multiple a/c issue where my floor got flooded. Now that I've moved out they refuse to answer the phone and I have yet to receive my security deposit, and it's been 2 months since I've moved out. PLEASE make sure you do your due diligence and research before you commit.

I’m writing to share my concerns regarding my recent move-out experience at The Hollows. Unfortunately, the process did not go smoothly, and I left feeling dissatisfied with how the situation was handled by Manager Alyssa. In reviewing my move-out statement, I noticed charges for carpet cleaning,locks fee and a cleaning fee that I believe were unnecessary. The apartment was left in clean condition, and none of these issues were noted during my time there. I would appreciate clarification on why these charges were applied. But rudeness is unnecessary 🙄

Very disappointed with my move-out experience. The staff was rude, unprofessional, and I was falsely charged extra fees that were never explained clearly or justified with proof. I left the unit in good condition, yet I’m being billed for things that don’t make sense. This feels like an unfair attempt to take advantage of tenants during move-out. I would not recommend this place based on how residents are treated at the end of their lease.

I always wanted to move to this apartment complex for years because of one visit a few years ago. Since I moved in a month ago there have been numerous problems and concerns to the point it's ridiculous. The leaking ceiling in the front room and the AC leaking in the closet are just too much. I told them the amount of rent paid and nothing being done about the problems is troublesome. I don't expect a lease renewal with this apartment complex and should not have to complain more than once.

I’ve been a resident here for 1 year and I’ve noticed a great turn around in the community. Management is very understanding. All they ask is that you come talk to them, and they will do their best to help you out. The only thing I don’t like is the towing policy. However, it only takes one time and $350 to never double park again! Other than that, I truly appreciate all that they do for our community. They’ve done a great job keeping the property looking beautiful, and maintenance does a great job with completing work orders on time. I also love the community events they organize for the residents. So very thoughtful!